[helpmee]

Hey guys im having a real pain in the behind problem with my internet connection..

when i turned my computer on it gave me an error message saying a file was missing, so i reinstalled windows and formatted it, not knowingly

It worked fine after.. but i couldnt connect to the internet.
I didnt do anything with my modem or router to mess up the internet connection.. but it wont connect.

Someone told me it could be because i lost some of my drivers.. because my computer doesnt have sound now either..

how do i fix this problem?


Thanks

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Do you know what components you have, soundcard, network adapter?

[Retired Tech]

Do you know what components you have, soundcard, network adapter?

[helpmee]

I dont have a sound card.. and i think i have a network adapter..

[helpmee]

no nevermind, i dont

[Retired Tech]

Use another PC to download and save Everest to disc then load it on to your PC

Items in blue which are underlined are clickable to give more information about the process

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on the right for multimedia / audio adapter

Look on the right for the network adapter and any other drivers you need

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

[helpmee]

okay i found that i dont have a sound card or a network adapter..

my computer make and model information is as follows..

COMPAQ Presario SE2030NX

[Retired Tech]

No soundcard as in onboard sound, if yes, do you have the motherboard CD as the drivers for that will be on there, if not then you will need to get the information from Everest

Does your modem connect via USB

Will need the make and model to get drivers for it

[helpmee]

i went to the COMPAQ official site and went to the drivers page ..

entered my product number..


and it gave me a list of things to download and i have no idea which one would fix my problem..

http://h20180.www2.h...a...&submit.y=2

[Retired Tech]

From here, original drivers, ASUS modem drivers and realtek audio drivers

http://h10025.www1.h...r...5050&dlc=en

[helpmee]

so i download those files to a disk, and install them on my new computer right?

[Retired Tech]

Yes, if the screen resolution is out - big icons on the desktop, get the Nvidia geforce drivers from the same part

If you get the modem drivers, you should be able to connect and download the others direct

[helpmee]

whats a good cd burner that allows the user to burn files?

[Retired Tech]

This will do that

http://www.cdburnerxp.se/

[helpmee]

Okay i installed the ASUS driver thing and it said it was a success..

what do i do now?

[Retired Tech]

Does Internet Explorer open, you may need to enter the ISP details