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INTERNET CONNECTION PROBLEM ON XP..


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#16
helpmee

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I open it, and it says

" The web page you requested is not availible offline.
To view this page click connect "


I click connect..

It says..

" No connection to the internet is currently availible. To view Internet content that has been saved on your computer, click work offline "
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#17
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Did you get a software CD from your ISP

If you did a clean install, intentionally or not, you will need to install everything you loaded before
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#18
helpmee

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my ISP is rogers and I have a disk.. but when i try to install it it keeps giving me an error message saying

" setup has detected a newer version of internet explorer already installed on this system. Setup cannot contiune. "
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#19
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There is a printer friendly version button

http://www.surfgloba...ups/xpsetup.php
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#20
helpmee

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uh for the local access number.. i live in canada and all the numbers are for the united states..
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#21
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Not many of their pages work :whistling:

See if the post code gets you an access number

http://www.shoproger...0WX6LF73HGUAU63
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#22
helpmee

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dude i dont need to buy internet..

Edited by helpmee, 03 August 2007 - 12:29 PM.

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#23
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You can put your username and password in here

http://www.shoproger...WLR3R4MV4CQAAC9
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#24
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That was about the only page of theirs which works, I was hoping your postcode would give some clue as to the access number
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#25
helpmee

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uhh.. what username and password :whistling:
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#26
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You need those, does it have them on their software CD case, or the letter that came with it

Most of their pages won't load so I can't get much
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#27
helpmee

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are you talking about the globalnet username and password? cause i dont have anything to do with them..
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#28
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It is your ISP username and password, which was on your PC otherwise it wouldn't have connected

Is the link in post 23 for your ISP?
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#29
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yeah it is but i didnt sign up from rogers over the internet i bought it from a store.. all i have is my rogers email and password and disk

Edited by helpmee, 03 August 2007 - 12:56 PM.

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#30
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Enter those in the boxes, see if it logs you in, if it does you should be able to get all the account information
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