[helpmee]

I open it, and it says

" The web page you requested is not availible offline.
To view this page click connect "


I click connect..

It says..

" No connection to the internet is currently availible. To view Internet content that has been saved on your computer, click work offline "

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Did you get a software CD from your ISP

If you did a clean install, intentionally or not, you will need to install everything you loaded before

[Retired Tech]

Did you get a software CD from your ISP

If you did a clean install, intentionally or not, you will need to install everything you loaded before

[helpmee]

my ISP is rogers and I have a disk.. but when i try to install it it keeps giving me an error message saying

" setup has detected a newer version of internet explorer already installed on this system. Setup cannot contiune. "

[Retired Tech]

There is a printer friendly version button

http://www.surfgloba...ups/xpsetup.php

[helpmee]

uh for the local access number.. i live in canada and all the numbers are for the united states..

[Retired Tech]

Not many of their pages work

See if the post code gets you an access number

http://www.shoproger...0WX6LF73HGUAU63

[helpmee]

dude i dont need to buy internet..

Edited by helpmee, 03 August 2007 - 12:29 PM.

[Retired Tech]

You can put your username and password in here

http://www.shoproger...WLR3R4MV4CQAAC9

[Retired Tech]

That was about the only page of theirs which works, I was hoping your postcode would give some clue as to the access number

[helpmee]

uhh.. what username and password

[Retired Tech]

You need those, does it have them on their software CD case, or the letter that came with it

Most of their pages won't load so I can't get much

[helpmee]

are you talking about the globalnet username and password? cause i dont have anything to do with them..

[Retired Tech]

It is your ISP username and password, which was on your PC otherwise it wouldn't have connected

Is the link in post 23 for your ISP?

[helpmee]

yeah it is but i didnt sign up from rogers over the internet i bought it from a store.. all i have is my rogers email and password and disk

Edited by helpmee, 03 August 2007 - 12:56 PM.

[Retired Tech]

Enter those in the boxes, see if it logs you in, if it does you should be able to get all the account information