but my internet is rogers hi speed internet
INTERNET CONNECTION PROBLEM ON XP..
Started by
helpmee
, Aug 03 2007 10:49 AM
#31
Posted 03 August 2007 - 01:05 PM
but my internet is rogers hi speed internet
#32
Posted 03 August 2007 - 01:09 PM
Have you got an external router connected to the PC with this type of cable
http://resnet.ramapo...s/patchblue.jpg
Is this the page you log in to
https://login.yahoo....ogers.yahoo.com
http://resnet.ramapo...s/patchblue.jpg
Is this the page you log in to
https://login.yahoo....ogers.yahoo.com
#33
Posted 03 August 2007 - 01:15 PM
yes and yes
#34
Posted 03 August 2007 - 01:21 PM
Click start, right click my computer, click properties, hardware, device manager, click the + next to network adapters, there should be two - 1394 and the network adapter, can you post the make and model of that please
#35
Posted 03 August 2007 - 01:50 PM
okay i reinstalled my modem.. and now its giving me a network to connect to, but i have limited or no connectivity..
here are some details
Physical address 00-0A-73-63-DB-2D
IP Address 169.254.225.153
Subnet mask 255.255.0.0
Default gateway is blank
DNS server is blank
WINS server is blank
here are some details
Physical address 00-0A-73-63-DB-2D
IP Address 169.254.225.153
Subnet mask 255.255.0.0
Default gateway is blank
DNS server is blank
WINS server is blank
#36
Posted 03 August 2007 - 01:54 PM
Did you install the drivers for the network adapter shown in device manager
Did you restart the PC
Has the router / modem got any lights showing
If you open Internet Explorer, type 192.168.0.1 in the address bar and press enter, does it go to the router set up page?
Did you restart the PC
Has the router / modem got any lights showing
If you open Internet Explorer, type 192.168.0.1 in the address bar and press enter, does it go to the router set up page?
#37
Posted 03 August 2007 - 01:58 PM
i couldnt find anything about an adapter in device manager..
on the modem.. the power, pc and cable lights are solid and the data one blinks like every couple seconds
on the modem.. the power, pc and cable lights are solid and the data one blinks like every couple seconds
#38
Posted 03 August 2007 - 01:59 PM
nevermind, under network adapers it says
scientific atlanta DPX2100 USB Cable Modem
scientific atlanta DPX2100 USB Cable Modem
#39
Posted 03 August 2007 - 02:10 PM
i think it might have something to do with my IP address, because when i try to repair the connection it starts off
" renewing your IP address "
then comes
" windows could not finish repairing the problem because the following action cannot be completed - renewing your IP address "
" renewing your IP address "
then comes
" windows could not finish repairing the problem because the following action cannot be completed - renewing your IP address "
#40
Posted 03 August 2007 - 02:13 PM
From the manual, have you got a software CD for the modem, or is this how you installed the drivers. If you haven't got the CD, I can look for the drivers
http://www.simplehel...nta_dpx2100.PDF
To install Windows XP drivers
1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM
drive of your PC.
2. Wait until the Power and Cable indicators on the cable modem illuminate
solid green.
3. Select Install from a list or specific location (Advanced) in the Found
New Hardware Wizard window, and then click Next.
4. Select Search removable media (floppy, CD-ROM) in the Found New
Hardware Wizard window, and then click Next.
5. Click Continue Anyway in the Hardware Installation window to continue
the installation. The Found New Hardware Wizard window reopens with a
message that the installation has finished.
6. Click Finish to close the Found New Hardware Wizard window. The USB
drivers are installed on your PC and your USB devices are ready for use.
7. Try to access the Internet. If you cannot access the Internet, go to Having
Difficulty?, next in this guide. If you still cannot access the Internet, contact
your cable service provider for further assistance.
http://www.simplehel...nta_dpx2100.PDF
To install Windows XP drivers
1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM
drive of your PC.
2. Wait until the Power and Cable indicators on the cable modem illuminate
solid green.
3. Select Install from a list or specific location (Advanced) in the Found
New Hardware Wizard window, and then click Next.
4. Select Search removable media (floppy, CD-ROM) in the Found New
Hardware Wizard window, and then click Next.
5. Click Continue Anyway in the Hardware Installation window to continue
the installation. The Found New Hardware Wizard window reopens with a
message that the installation has finished.
6. Click Finish to close the Found New Hardware Wizard window. The USB
drivers are installed on your PC and your USB devices are ready for use.
7. Try to access the Internet. If you cannot access the Internet, go to Having
Difficulty?, next in this guide. If you still cannot access the Internet, contact
your cable service provider for further assistance.
#41
Posted 03 August 2007 - 02:14 PM
i have that cd, thats how i installed the modem.
i already went through that setup
it gave me a wireless connection but on my toolbar shows a little computer with an exclamation mark infront of it with little or no connectivity
i already went through that setup
it gave me a wireless connection but on my toolbar shows a little computer with an exclamation mark infront of it with little or no connectivity
Edited by helpmee, 03 August 2007 - 02:16 PM.
#42
Posted 03 August 2007 - 02:24 PM
Does it halt if you try it this way
Click start, all programmes, accessories, command prompt
To renew the IP address for Windows 2000/NT/XP systems
1. Open a Command Prompt (DOS) window.
2. At the C:/ prompt, type ipconfig/release and press Enter. The system
releases the IP address.
3. At the C:/ prompt, type ipconfig/renew and press Enter. The system
displays a new IP address.
4. To close the Command Prompt window, click on the X in the upper right
corner of the window. You have completed this procedure.
If you cannot access the Internet, contact your cable service provider for further assistance.
Click start, all programmes, accessories, command prompt
To renew the IP address for Windows 2000/NT/XP systems
1. Open a Command Prompt (DOS) window.
2. At the C:/ prompt, type ipconfig/release and press Enter. The system
releases the IP address.
3. At the C:/ prompt, type ipconfig/renew and press Enter. The system
displays a new IP address.
4. To close the Command Prompt window, click on the X in the upper right
corner of the window. You have completed this procedure.
If you cannot access the Internet, contact your cable service provider for further assistance.
#43
Posted 03 August 2007 - 02:27 PM
yup, after i do the renew process it doesnt display anything..
#44
Posted 03 August 2007 - 02:32 PM
Unplug the router for a minute, plug it back in
If that doesn't change anything, use another PC to get this to load on your PC and run it
http://www.snapfiles...nsockxpfix.html
If that doesn't change anything, use another PC to get this to load on your PC and run it
http://www.snapfiles...nsockxpfix.html
#45
Posted 03 August 2007 - 02:47 PM
what does it do?
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