Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

INTERNET CONNECTION PROBLEM ON XP..


  • Please log in to reply

#31
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
doesnt work.. maybe because my email is rogers yahoo..

but my internet is rogers hi speed internet
  • 0

Advertisements


#32
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Have you got an external router connected to the PC with this type of cable

http://resnet.ramapo...s/patchblue.jpg

Is this the page you log in to

https://login.yahoo....ogers.yahoo.com
  • 0

#33
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
yes and yes
  • 0

#34
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Click start, right click my computer, click properties, hardware, device manager, click the + next to network adapters, there should be two - 1394 and the network adapter, can you post the make and model of that please
  • 0

#35
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
okay i reinstalled my modem.. and now its giving me a network to connect to, but i have limited or no connectivity..

here are some details

Physical address 00-0A-73-63-DB-2D
IP Address 169.254.225.153
Subnet mask 255.255.0.0
Default gateway is blank
DNS server is blank
WINS server is blank
  • 0

#36
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Did you install the drivers for the network adapter shown in device manager

Did you restart the PC

Has the router / modem got any lights showing

If you open Internet Explorer, type 192.168.0.1 in the address bar and press enter, does it go to the router set up page?
  • 0

#37
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
i couldnt find anything about an adapter in device manager..

on the modem.. the power, pc and cable lights are solid and the data one blinks like every couple seconds
  • 0

#38
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
nevermind, under network adapers it says

scientific atlanta DPX2100 USB Cable Modem
  • 0

#39
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
i think it might have something to do with my IP address, because when i try to repair the connection it starts off

" renewing your IP address "

then comes

" windows could not finish repairing the problem because the following action cannot be completed - renewing your IP address "
  • 0

#40
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
From the manual, have you got a software CD for the modem, or is this how you installed the drivers. If you haven't got the CD, I can look for the drivers

http://www.simplehel...nta_dpx2100.PDF

To install Windows XP drivers
1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM
drive of your PC.
2. Wait until the Power and Cable indicators on the cable modem illuminate
solid green.
3. Select Install from a list or specific location (Advanced) in the Found
New Hardware Wizard window, and then click Next.
4. Select Search removable media (floppy, CD-ROM) in the Found New
Hardware Wizard window, and then click Next.
5. Click Continue Anyway in the Hardware Installation window to continue
the installation. The Found New Hardware Wizard window reopens with a
message that the installation has finished.
6. Click Finish to close the Found New Hardware Wizard window. The USB
drivers are installed on your PC and your USB devices are ready for use.
7. Try to access the Internet. If you cannot access the Internet, go to Having
Difficulty?, next in this guide. If you still cannot access the Internet, contact
your cable service provider for further assistance.
  • 0

Advertisements


#41
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
i have that cd, thats how i installed the modem.

i already went through that setup :whistling:


it gave me a wireless connection but on my toolbar shows a little computer with an exclamation mark infront of it with little or no connectivity

Edited by helpmee, 03 August 2007 - 02:16 PM.

  • 0

#42
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Does it halt if you try it this way

Click start, all programmes, accessories, command prompt

To renew the IP address for Windows 2000/NT/XP systems
1. Open a Command Prompt (DOS) window.

2. At the C:/ prompt, type ipconfig/release and press Enter. The system
releases the IP address.

3. At the C:/ prompt, type ipconfig/renew and press Enter. The system
displays a new IP address.

4. To close the Command Prompt window, click on the X in the upper right
corner of the window. You have completed this procedure.


If you cannot access the Internet, contact your cable service provider for further assistance.
  • 0

#43
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
yup, after i do the renew process it doesnt display anything..
  • 0

#44
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Unplug the router for a minute, plug it back in

If that doesn't change anything, use another PC to get this to load on your PC and run it

http://www.snapfiles...nsockxpfix.html
  • 0

#45
helpmee

helpmee

    Member

  • Topic Starter
  • Member
  • PipPip
  • 28 posts
what does it do?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP