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ccollgatee infection! pls help me!

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hello. im just new here and i need help. i've been really frustrated about this for a long time now. and havent figured out how to resolve this problem. i have read some of the posts regarding the ccollgatee virus/trojan/etc... but dont know how to start :whistling: , i havent done or downloaded any yet. and what about the "Highjackthis log"? pls help me. thank you , i would really appreciate it. :blink:
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