Hello, I seek some help. I wanted to format my laptop (Toshiba A20/A75 series) because I wanted to get rid of all my junk and I had too much spyware and trojans. So far I have backed up all the stuff I still want to my external hard drive, and when I put in the recovery CD (that came with the system), it says booting Windows 98 (and I'm using XP), then when I push F1 (to signal the start of the recovery process), the laptop just shuts down on me without warning. So I tried turning it on again and booting the recover CD, a few seconds later, the system just shuts down on me like before. Then I tried taking out the CD and booting up the system like I normally would, but then it shuts down on me again in a matter of seconds. I tried it with the AC adapter attached to it, and without it, and it still shuts down on me. When I did this I had nothing attached to the laptop (no USB devices or anything else) (maybe just the AC adapter).
So, my question is, what should I do? How would I format my laptop if the power keeps shutting off on its own? Is there a home solution so I wouldn't have to bring it into the shop because it takes forever to fix? Besides, I brought it into the shop a year ago and they fixed the problem, but just recently, the problem came back. (Oh, if you're wondering how I'm typing this message without my laptop, I'm typing it on my friend's computer)
Edited by Computer_Guy_321, 06 August 2007 - 06:12 PM.