[squiggles21]

Hi,

I am running a Gateway Computer with Windows XP and have never really had a problem with it until recently. It seems that almost everytime I try to go on the internet, say with AOL as soon as the program starts to load up, the comp simply shuts down, then tries to restart by itself. I don't get any blue screens or error messages. Then when it tries to restart up, it flashes a black and white screen that lets me re-start it with the last known configuration that worked. I have even tried to just restart the computer in safe mode but it does not let me do that, it only lets it restart with last known configuration that workd. Then it is usually OK for a while but does come up with a message that says that it crashed and to send a notice to Microsoft about it. I have done this many times, and it always comes back that there is no known fix for the problem.

I have run, spybot, ad-aware, and avast virus scans, scan disk, defrag, etc. and nothing ever really seems to show up. The only thing that does pop up alot, from AOL spyware is something that it says it has found called "Command Services." I do not know what this is or how to get rid of it or if this in fact is the problem??

I have done a seach for Command Services on the hard drive and nothing shows up. I have even set the machine back as much as a month ago in date prior to this happening and it still happens.

Any help you would be appreciated as this gets king of annoying.

Thanks,

Ira

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Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[Retired Tech]

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum