My computer is running extremely slow and I am pretty sure it is due to a trojan virus but I have tried everything to remove it but no program will detect it. Also whatever this problem is it does not allowe me to enable my Norton Auto-protect. Please help me
Need some help--computer running very slowly and cannot figure it out
Started by
Buddyf123
, Aug 07 2007 08:07 PM
#1
Posted 07 August 2007 - 08:07 PM
Buddyf123
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- Member
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- 8 posts
New Member
My computer is running extremely slow and I am pretty sure it is due to a trojan virus but I have tried everything to remove it but no program will detect it. Also whatever this problem is it does not allowe me to enable my Norton Auto-protect. Please help me
#2
Posted 07 August 2007 - 08:08 PM
Major Payne
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- Retired Staff
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- 5,307 posts
Retired Staff
Hi:
Please go to the Malware section of this forum and follow the instructions at the top. Especially the Click Here link. That will give you several steps that will help you clean up most of all problems by yourself. If at the end of the cleanup process you are still having difficulty, and you may not be, then post a hijackthis log in THAT forum.
Please be patient as the "Malware Forum" is a very busy place and a two or three day wait is not unusual.
If you are still having problems after getting a clean bill of health from the Malware Section, please return to this thread. Please do not post a HiJackThis log in this thread unless asked to do so and then only as an attachment. To attach log, when requested, either change the .log extension to .txt, or put the log into a compressed (zipped) folder.
Please post back if your problem has been solved.
Ron
Please go to the Malware section of this forum and follow the instructions at the top. Especially the Click Here link. That will give you several steps that will help you clean up most of all problems by yourself. If at the end of the cleanup process you are still having difficulty, and you may not be, then post a hijackthis log in THAT forum.
Please be patient as the "Malware Forum" is a very busy place and a two or three day wait is not unusual.
If you are still having problems after getting a clean bill of health from the Malware Section, please return to this thread. Please do not post a HiJackThis log in this thread unless asked to do so and then only as an attachment. To attach log, when requested, either change the .log extension to .txt, or put the log into a compressed (zipped) folder.
Please post back if your problem has been solved.
Ron
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