[Robert Tracy]

Suddenly I have no CD, DVD. It doesn't show in My Computer. I put a CD in the drive, hear it whirrling (sp?), but it doesn't open.

Running Windows XP.

Does this mean it's broken and needs replaced? Or is there something I can do to fix it?

The computer was a year old in June.

Thanks,

Robert Tracy

Edited by Robert Tracy, 08 August 2007 - 09:04 AM.

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Unless the CD drive has actually 'died', This may work

Check in Control Panel->Device Manager.
If CD/DVD drive is shown there by name, highlight it, right-click, left-click on "Uninstall".
Click 'OK'
Close Control Panel
Reboot PC

[pip22]

Unless the CD drive has actually 'died', This may work

Check in Control Panel->Device Manager.
If CD/DVD drive is shown there by name, highlight it, right-click, left-click on "Uninstall".
Click 'OK'
Close Control Panel
Reboot PC

[Robert Tracy]

pip22,

Did what you said. No luck, but it did lead to a solution. I'm afraid I can't remember all the steps I took to find the solution. If this can help anyone else with the same problem, here's what I found:

http://www.dougknox...._cd_dvd_fix.vbs

This is a patch. I ran it, restarted and the CD/DVD is now back and running.

I found this at a Dell Forum.

My computer is a Dell XPS 400.

The drive is Optiarc DVD+-RW ND-3570A.

Thank you very much for your help. At this rate you're going to enable me to take care of my own problems.