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No sound, dell 4600


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#1
Dannn

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Hi, im running a dell dimension 4600 and just today there is no sound from my speakers. I tried re-installing my driver, checked to see if it's muted, checked BIOS. It was working yesterday... Any help would be great

Thanks!
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#2
Kelly Wright

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It often happens that Windows due to some reason changes the output and input channels, so may want to check if Sound Playback device is set correctly. Also make sure that playback program you're using (Winamp, Media Player, etc) is configured to use the right device. Lastly, check the speaker's cable, if it's correctly and firmly plugged in, if speakers are ON.
You may run a dxdiag (Start-->Run, type "dxdiag" without quotes and press enter. This will run series of tests to ensure all multimedia devices are OK.
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#3
pip22

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Also check the Device Manager -- if there's a red exclamation mark or yellow question mark for audio device or unknown device, then you either didn't install the driver correctly or installed the wrong one. If nothing is flagged up as having a problem in Device Manager then it isn't a driver issue. Either the sound-chip on the motherboard is faulty (fit a new sound card), or your speakers are faulty (test this by replacing with known working speakers if you can lay your hands on a pair to borrow).
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#4
Dannn

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Hi Kelly Wright, can you tell me how to check my Sound Playback device and playback programs? I'm using Media Player and iTunes

I tested directsound on dxdiag and i had this
DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

I plugged my sister's speakers into my computer and there was no sound too.

Also, forgot to mention that my speaker makes a static/fuzzy noise when i turn it up.
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#5
Dannn

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check if Sound Playback device is set correctly. Also make sure that playback program you're using (Winamp, Media Player, etc) is configured to use the right device.


Can anyone tell me how to check the Sound Playback device?
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#6
Kelly Wright

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Control Panel --> Sounds, Speech and Audio Devices. There are several tabs like audio, hardware. In the Audio tab there are two pull-down menus, Sound Playback and Sound Recording. The first one lists the device used to play sounds :whistling: If there's any, than it's good. If there is none, then it's not that bad. You really need to install drivers.
But as far as dxdiag reports an error there's something to be done with installation of drivers (and/or perhaps DirectX)
Also, the cause may be related to games.
Check these MS links:
http://support.micro...kb;en-us;829477
http://support.micro...id=fh;EN-US;gms

Edited by Kelly Wright, 08 August 2007 - 05:25 PM.

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#7
Dannn

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Sound playback is on SoundMAX Digital Audio. I don't play games, just watch movies online and stuff.
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#8
Kelly Wright

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So, I suppose it's SoundMax soundcard, integrated onboard. Now we need to somehow identify it more exactly.
In that very properties windows (Sounds, Speech and Audio Devices) click on Hardware tab. There are your cd/dvd burners listed, audio/video codecs, webcam, etc. Find something that contains 'soundmax' in the title. Select it an click Properties, than go to Driver tab. Normally Windows gives info like Driver provider, Driver version, etc.
Windows XP offers a driver rollback feature, but I don't suggest you use it now. Assuming the drivers installed are the first in the current Windows system, there's nothing to roll back to.
So, please go to:
http://support.dell....amp;file=122481
Looks like this is what you need. It's a 7 megs download .exe file.
There are two ways to install the driver. 1. to double-click the file and install like any software 2. extract the contents and then point Hardware Wizard to that folder so that it pick up the necessary info and do what's supposed to do. Somehow I prefer the second... but it shouldn't matter a lot. Install drivers any way you like.
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#9
Dannn

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OK, i installed that, still the same
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#10
Tyger

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There is an obscure cause for this, one of the Windows updates will cause Soundmax not to work. There is a later update which solves the problem. There is a Microsoft KB article about this problem. Also on some systems you need the Microsoft Advanced Audio Architecture Drivers for the device drivers to work.
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#11
Dannn

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There is an obscure cause for this, one of the Windows updates will cause Soundmax not to work. There is a later update which solves the problem. There is a Microsoft KB article about this problem. Also on some systems you need the Microsoft Advanced Audio Architecture Drivers for the device drivers to work.


Can you tell me which update it is?
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#12
Kelly Wright

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Hi Dann, your problem appears to be a bit more complicated than I would expect.
If you made sure that Audio is enabled in BIOS, you may as well check if Audio Service is enabled in Windows.
To check if the audio service is on, got to CONTROL PANEL, ADMINISTRATIVE TOOLS, SERVICES. Scroll down to the bottom of the page that appears and look for Windows Audio. Right click on this and pick properties. Under STARTUP TYPE on window that appears, select AUTOMATIC. Under SERVICE STATUS, click START.
Then you may reboot just to be on the safe side.
Now, you should make sure that the Device Manager does not list erroneous devices (Audio Controller, namely).
If there is an exclamation (!) mark left to Multimedia device, right-click and choose uninstall. To make things simple. just reboot. Windows should locate the drivers it needs, or ask for Internet connection to check against Microsoft website.
One more think that deserves attention is the choice of speakers in Control Panel. XP offers all kinds of speakers (like desktop, keyboard, monitor, etc). Choose desktop stereo in case there's something else selected.
Before we make hardware work, there's little sense to configure software players.
IF NOTHING STILL WORKS OUT:
Goto http://www.zhangduo.com/udi.html
Download the proggy (v5.02 current)
As far as I remember, it doesn't require installation. Just double click the .exe file. It'll scan the system and produce a list. Please post here the section with Unknown Devices. Or just paste in a screenshot.
The reason I'm suggesting this is that after research on different forums I expect DELL to be using different motherboards, and not just those listed on their website. That is, you may need a driver other than the one listed on dell website (which I suggested you to install).
BTW, is your XP updated with SP1/SP2? If this whole problem is due to some MS update as Tyger suggested, you may want to use Windows Update/Microsoft Update to see if it finds some fixes for your Windows installation.

Edited by Kelly Wright, 09 August 2007 - 02:33 AM.

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#13
Dannn

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[codebox]Device Information Listing for XP User - 8/9/2007 8:25:08 AM

Magnum/Xpert 128/Xpert 99 / Xpert 2000 (Microsoft Corporation)
ATI Technologies Magnum/Xpert 128/Xpert 99/Xpert 2000
Chip: ATI Technologies Rage 128 GL AGP 2x
Detail
PnpID
VEN_1002&DEV_5246&SUBSYS_00081002&REV_00
Vender
ATI Technologies Inc.
Device
Magnum/Xpert 128/Xpert 99 / Xpert 2000 (Microsoft Corporation)
Chip Vender
ATI Technologies
Chip
Rage 128 GL AGP 2x
OEM Vender
ATI Technologies
OEM Device
Magnum/Xpert 128/Xpert 99/Xpert 2000
NVIDIA GeForce FX 5200
OEM Device from Nvidia Corp
Chip: Nvidia Corp GeForce FX 5200 [NV34.3]
Detail
PnpID
VEN_10DE&DEV_0322&SUBSYS_01B910DE&REV_A1
Vender
NVIDIA
Device
NVIDIA GeForce FX 5200
Chip Vender
Nvidia Corp
Chip
GeForce FX 5200 [NV34.3]
OEM Vender
Nvidia Corp
Conexant D850 56K V.9x DFVc Modem
OEM Device from Conexant Systems
Chip: Conexant Systems
Detail
PnpID
VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00
Vender
Conexant
Device
Conexant D850 56K V.9x DFVc Modem
Chip Vender
Conexant Systems
OEM Vender
Conexant Systems
Intel® PRO/100 VE Network Connection
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82815/EP/P Solano Host-Hub Interface Bridge (GMCH/MCH A2-step)
Detail
PnpID
VEN_8086&DEV_1050&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® PRO/100 VE Network Connection
Chip Vender
Intel Corporation
Chip
82815/EP/P Solano Host-Hub Interface Bridge (GMCH/MCH A2-step)
OEM Vender
Dell Computer Corp
OEM Device
82557/8/9 EtherExpress PRO/100(B)-based Ethernet Adapter
Intel® 82801EB PCI Bridge - 244E
Chip: Intel Corporation 82801BA/CA/DB/EB/ER (ICH2/3/4/5/5R), 6300ESB Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2
Vender
Intel
Device
Intel® 82801EB PCI Bridge - 244E
Chip Vender
Intel Corporation
Chip
82801BA/CA/DB/EB/ER (ICH2/3/4/5/5R), 6300ESB Hub Interface to PCI Bridge
Intel® 82801EB LPC Interface Controller - 24D0
Chip: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
Detail
PnpID
VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel® 82801EB LPC Interface Controller - 24D0
Chip Vender
Intel Corporation
Chip
82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
Intel® 82801EB Ultra ATA Storage Controllers
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D1&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB Ultra ATA Storage Controllers
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB USB Universal Host Controller - 24D2
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D2&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB USB Universal Host Controller - 24D2
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB SMBus Controller - 24D3
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D3&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB SMBus Controller - 24D3
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB USB Universal Host Controller - 24D4
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D4&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB USB Universal Host Controller - 24D4
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
SoundMAX Integrated Digital Audio
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D5&SUBSYS_01741028&REV_02
Vender
Analog Devices, Inc.
Device
SoundMAX Integrated Digital Audio
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB USB Universal Host Controller - 24D7
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24D7&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB USB Universal Host Controller - 24D7
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB Ultra ATA Storage Controllers
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24DB&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB Ultra ATA Storage Controllers
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB USB2 Enhanced Host Controller - 24DD
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24DD&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB USB2 Enhanced Host Controller - 24DD
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82801EB USB Universal Host Controller - 24DE
OEM Device from Dell Computer Corp
Chip: Intel Corporation 82850 Host-Hub Interface Bridge Device (A2-step)
Detail
PnpID
VEN_8086&DEV_24DE&SUBSYS_01741028&REV_02
Vender
Intel
Device
Intel® 82801EB USB Universal Host Controller - 24DE
Chip Vender
Intel Corporation
Chip
82850 Host-Hub Interface Bridge Device (A2-step)
OEM Vender
Dell Computer Corp
Intel® 82865G\PE\P Processor to I/O Controller - 2570
Chip: Intel Corporation 82865G/PE/P, 82848P DRAM Controller / Host-Hub Interface
Detail
PnpID
VEN_8086&DEV_2570&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel® 82865G\PE\P Processor to I/O Controller - 2570
Chip Vender
Intel Corporation
Chip
82865G/PE/P, 82848P DRAM Controller / Host-Hub Interface
Intel® 82865G\PE\P Processor to AGP Controller - 2571
Chip: Intel Corporation 82865G/PE/P, 82848P PCI-to-AGP Bridge
Detail
PnpID
VEN_8086&DEV_2571&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel® 82865G\PE\P Processor to AGP Controller - 2571
Chip Vender
Intel Corporation
Chip
82865G/PE/P, 82848P PCI-to-AGP Bridge
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M ISA Bridge
Detail
PnpID
VEN_8086&DEV_7110&SUBSYS_00000000&REV_02
Vender
Intel
Device
Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M ISA Bridge
Standard Dual Channel PCI IDE Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M EIDE Controller
Detail
PnpID
VEN_8086&DEV_7111&SUBSYS_00000000&REV_01
Vender
(Standard IDE ATA/ATAPI controllers)
Device
Standard Dual Channel PCI IDE Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M EIDE Controller
Intel® 82371AB/EB PCI to USB Universal Host Controller
Chip: Intel Corporation 82371AB/EB/MB PIIX4/E/M USB Controller
Detail
PnpID
VEN_8086&DEV_7112&SUBSYS_00000000&REV_01
Vender
Intel
Device
Intel® 82371AB/EB PCI to USB Universal Host Controller
Chip Vender
Intel Corporation
Chip
82371AB/EB/MB PIIX4/E/M USB Controller
Intel 82443BX Pentium® II Processor to PCI Bridge
Chip: Intel Corporation 82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Detail
PnpID
VEN_8086&DEV_7190&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium® II Processor to PCI Bridge
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX CPU to PCI Bridge (AGP Implemented)
Intel 82443BX Pentium® II Processor to AGP Controller
Chip: Intel Corporation 82443BX/ZX 440BX/ZX PCI to AGP Bridge
Detail
PnpID
VEN_8086&DEV_7191&SUBSYS_00000000&REV_03
Vender
Intel
Device
Intel 82443BX Pentium® II Processor to AGP Controller
Chip Vender
Intel Corporation
Chip
82443BX/ZX 440BX/ZX PCI to AGP Bridge
Lexmark International, Inc. USB Device
Vender: Lexmark International, Inc.
PnpID: VID_043D&PID_007A
Device: USB Device
Logitech, Inc. USB Device
Vender: Logitech, Inc.
PnpID: VID_046D&PID_C03D
Device: USB Device
Apple Computer, Inc. USB Device
Vender: Apple Computer, Inc.
PnpID: VID_05AC&PID_1260
Device: USB Device
Genesys Logic, Inc. Card Reader
Vender: Genesys Logic, Inc.
PnpID: VID_05E3&PID_0760
Device: Card Reader
SanDisk Corp. SDCZ2 Cruzer Mini Flash Drive (thin)
Vender: SanDisk Corp.
PnpID: VID_0781&PID_5150
Device: SDCZ2 Cruzer Mini Flash Drive (thin)
SanDisk Corp. USB Device
Vender: SanDisk Corp.
PnpID: VID_0781&PID_7101
Device: USB Device
Realtek Semiconductor Corp. USB Device
Vender: Realtek Semiconductor Corp.
PnpID: VID_0BDA&PID_8150
Device: USB Device
Dell Computer Corp. USB Device
Vender: Dell Computer Corp.
PnpID: VID_413C&PID_5105
Device: USB Device
Dell Computer Corp. USB Device
Vender: Dell Computer Corp.
PnpID: VID_413C&PID_5106
Device: USB Device
USB Mass Storage Device
Driver Vender: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
Generic USB Hub
Driver Vender: Microsoft
PnpID: usb\class_09
USB Printing Support
Driver Vender: Microsoft
PnpID: usb\class_07
CD-ROM Drive
Driver Vender: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Driver Vender: Microsoft
PnpID: acpipic_up
Disk drive
Driver Vender: Microsoft
PnpID: gendisk
Standard floppy disk controller
Driver Vender: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Driver Vender: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Driver Vender: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Driver Vender: Microsoft
PnpID: *pnp0303
Media Control Devices
Driver Vender: Microsoft
PnpID: ms_mmmci
Video Codecs
Driver Vender: Microsoft
PnpID: ms_mmvid
Audio Codecs
Driver Vender: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Driver Vender: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Driver Vender: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Clock Proxy
Driver Vender: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Driver Vender: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Driver Vender: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Kernel System Audio Device
Driver Vender: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DRM Audio Descrambler
Driver Vender: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Microsoft Kernel Wave Audio Mixer
Driver Vender: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft Kernel Acoustic Echo Canceller
Driver Vender: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Kernel GS Wavetable Synthesizer
Driver Vender: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel DLS Synthesizer
Driver Vender: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft WINMM WDM Audio Compatibility Driver
Driver Vender: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Audio Splitter
Driver Vender: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Plug and Play Monitor
Driver Vender: Microsoft
PnpID: *pnp09ff
SyncMaster 153T/156T,SyncMaster Magic CX510T/CX500T(Analog)
Driver Vender: Samsung
PnpID: monitor\sam00cd
PS/2 Compatible Mouse
Driver Vender: Microsoft
PnpID: *pnp0f13
HID-compliant mouse
Driver Vender: Microsoft
PnpID: hid_device_system_mouse
RAS Async Adapter
Driver Vender: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
WAN Miniport (L2TP)
Driver Vender: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Driver Vender: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Driver Vender: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Driver Vender: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Driver Vender: Microsoft
PnpID: ms_ndiswanip
Packet Scheduler Miniport
Driver Vender: Microsoft
PnpID: ms_pschedmp
Linksys EtherFast 10/100 Compact USB Network Adapter
Driver Vender: Linksys
PnpID: usb\vid_0bda&pid_8150
PlayLinc Adapter
Driver Vender: Super Computer Inc.
PnpID: hamachi_oem
ECP Printer Port
Driver Vender: Microsoft
PnpID: *pnp0401
Communications Port
Driver Vender: Microsoft
PnpID: *pnp0501
Printer Port
Driver Vender: Microsoft
PnpID: *pnp0400
Dell AIO Printer A920
Driver Vender: Dell Inkjet Drivers
PnpID: usbprint\dell_a920fc30
Plug and Play Software Device Enumerator
Driver Vender: Microsoft
PnpID: root\swenum
Microsoft System Management BIOS Driver
Driver Vender: Microsoft
PnpID: root\mssmbios
Microcode Update Device
Driver Vender: Microsoft
PnpID: root\update
Volume Manager
Driver Vender: Microsoft
PnpID: root\ftdisk
Logical Disk Manager
Driver Vender: Microsoft
PnpID: root\dmio
Microsoft ACPI-Compliant System
Driver Vender: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Driver Vender: Microsoft
PnpID: acpi\fixedbutton
System board
Driver Vender: Microsoft
PnpID: *pnp0c01
PCI bus
Driver Vender: Microsoft
PnpID: *pnp0a03
Numeric data processor
Driver Vender: Microsoft
PnpID: *pnp0c04
Motherboard resources
Driver Vender: Microsoft
PnpID: *pnp0c02
System CMOS/real time clock
Driver Vender: Microsoft
PnpID: *pnp0b00
ISAPNP Read Data Port
Driver Vender: Microsoft
PnpID: isapnp\readdataport
System speaker
Driver Vender: Microsoft
PnpID: *pnp0800
Direct memory access controller
Driver Vender: Microsoft
PnpID: *pnp0200
System timer
Driver Vender: Microsoft
PnpID: *pnp0100
Programmable interrupt controller
Driver Vender: Microsoft
PnpID: *pnp0000
Printer Port Logical Interface
Driver Vender: Microsoft
PnpID: lptenum\microsoftrawport958a
Terminal Server Device Redirector
Driver Vender: Microsoft
PnpID: root\rdpdr
Terminal Server Mouse Driver
Driver Vender: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Driver Vender: Microsoft
PnpID: root\rdp_kbd
ACPI Power Button
Driver Vender: Microsoft
PnpID: *pnp0c0c
Floppy disk drive
Driver Vender: Microsoft
PnpID: genfloppydisk
Processor
Driver Vender: Microsoft
PnpID: acpi\genuineintel_-_x86_family_6_model_7
Intel Processor
Driver Vender: Microsoft
PnpID: acpi\genuineintel_-_x86_family_15_model_3
Generic volume
Driver Vender: Microsoft
PnpID: storage\volume
USB Human Interface Device
Driver Vender: Microsoft
PnpID: usb\class_03&subclass_01[/codebox]

OK, heres the Unknown Device Identifier

Im running service pack 2
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#14
Kelly Wright

Kelly Wright

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This is getting weird. I've searched thru about a dozen forums, and there are no solutions listed whatsoever. We oughta be the first to fix the problem :whistling:
Dann, please include a screenshot of the Device Manager with Multimedia devices unfolded. I'm just getting curious.
Second, download a DirectX from Microsoft. http://www.microsoft...indows/directx/
This may come in hand.
Third, grab Intel drivers from http://downloadcente...c...al&lang=eng
Have you checked Windows Audio Service, is it set to start automatically?
Also, you may check Setting-Control Panel-Administrative Tools-Event Viewer. What is of interest here are Application Log and System Log. There may be some warnings or errors related to audio or multimedia. Just see if there are some.
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#15
Dannn

Dannn

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Ok, heres the device manager http://s186.photobuc...urrent=fdsh.jpg

I downloaded the directX and intel drivers. Windows Audio Service is set to start automatically and there doesn't seem to be any errors in event log that relates to audio or media.
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