So I try a different route and downloaded Firefox (of course all downloading I am doing from my own PC because her PC will not completely download even a 2MB file). This did work but it is VERY SLOW. Slower than what she had with AOL. Not sure if the proxy setting was also copied to Firefox, I'll have to check that out.
I just couldn't let the IE problem die. When I turned on the "Use HTTP 1.1 through proxy connections," then IE would at least stay open when on the internet. But it also was VERY SLOW. We called Affinity and they knew nothing about Proxy Watch and they said we should not have those proxy settings. They also told her that she still didn't have the accelerator running and to download it, but of course the download fails so I am having to download it for her.
Sorry for the lengthy explanation. My questions are, how do I remove these proxy settings from IE? Do you think that Proxy Watch is doing this? Do you know how to remove Proxy Watch without the password? Affinity also thinks that she probably has a firewall running that is causing her downloads to fail or timeout. What do I look for to see if she does have a firewall? Her system has good performance other than internet. Should I check for malware?
Thanks so much for your advice! Please give as many suggestions as you can since it's not my own PC and I'll have to visit my friend to try them out.