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Windows Media Player

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Help please!
i can't use windows media player for anything. each time i try to use it Error ID 0 x C00D11BA shows on the screen. any explanation of why and any remedy to the problem would be much appreciated.
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Neil Jones

Neil Jones

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"0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.

One potential fix:

Open WMP, go to Tools, Options, Devices and wait till the window populates. Then highlight Speakers and click the Properties button.

Where it says, "Audio Device to Use", try changing to "Default Direct Sound Device". If that is already chosen, choose your soundcard from the dropdown list.
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