I am a naive user - and haven't a clue what it is trying to tell me, how serious it might be, or what I could or should do about it.
Can anyone enlighten me, please?
-------------------------------
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d3320e0, pid=4052, tid=2728
#
# Java VM: Java HotSpot Client VM (1.4.2_12-b03 mixed mode)
# Problematic frame:
# C [jpiexp32.dll+0x20e0]
#
--------------- T H R E A D ---------------
Current thread (0x0249e748): JavaThread "main" [_thread_in_native, id=2728]
siginfo: ExceptionCode=0xc0000005, reading address 0x7477613b
Registers:
EAX=0x7477612f, EBX=0x052200d8, ECX=0x00000030, EDX=0x6d33cc08
ESP=0x0173f19c, EBP=0x0173f1b0, ESI=0x7c809bc5, EDI=0x0521ffdc
EIP=0x6d3320e0, EFLAGS=0x00010202
Top of Stack: (sp=0x0173f19c)
0x0173f19c: 0521ffdc 052200d8 0173f228 00000001
0x0173f1ac: 008cb60c 0173f1d8 6d33659f 00000433
0x0173f1bc: 00000000 052200d8 0173f1d4 00000000
0x0173f1cc: 008cb60c 0521ffdc 00000001 0173f220
0x0173f1dc: 6d338fd9 004f04e2 00000433 0521ffdc
0x0173f1ec: 052200d8 0173f228 00000000 0173f288
0x0173f1fc: 008cb614 00000000 004f04e2 00000433
0x0173f20c: 0521ffdc 052200d8 00000000 00000000
Instructions: (pc=0x6d3320e0)
0x6d3320d0: 0c ff 73 1c ff 35 78 03 34 6d ff d6 8b 07 53 57
0x6d3320e0: ff 50 0c ff 75 0c ff 35 78 03 34 6d ff d6 5e 5b
Stack: [0x01640000,0x01740000), sp=0x0173f19c, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [jpiexp32.dll+0x20e0]
C [jpiexp32.dll+0x659f]
C [jpiexp32.dll+0x8fd9]
C [USER32.dll+0x8734]
C [USER32.dll+0x8816]
C [USER32.dll+0x89cd]
C [USER32.dll+0x96c7]
C [jpiexp32.dll+0xa2f1]
j sun.plugin.services.WPlatformService.waitEvent(II)V+0
j sun.plugin.viewer.frame.IExplorerEmbeddedFrame.destroy()V+74
v ~StubRoutines::call_stub
V [jvm.dll+0x74424]
V [jvm.dll+0xae595]
V [jvm.dll+0x74331]
V [jvm.dll+0x77c11]
V [jvm.dll+0x790fc]
C [jpiexp32.dll+0x4060]
C [jpiexp32.dll+0x5095]
C [jpiexp32.dll+0x24ed]
C [jpiexp32.dll+0x259b]
C [jpiexp32.dll+0x74ba]
C [mshtml.dll+0x1e2803]
C [mshtml.dll+0x1e2dfc]
C [mshtml.dll+0xe6333]
C [mshtml.dll+0x94704]
C [mshtml.dll+0x183468]
C [mshtml.dll+0x1833c7]
C [mshtml.dll+0x193466]
C [mshtml.dll+0x18f72b]
C [mshtml.dll+0x2e507d]
C [mshtml.dll+0xca5c4]
C [mshtml.dll+0x89da7]
C [mshtml.dll+0x8997b]
C [mshtml.dll+0xbdd94]
C [mshtml.dll+0x946e9]
C [mshtml.dll+0x183468]
C [mshtml.dll+0x1833c7]
C [mshtml.dll+0x143ff6]
C [mshtml.dll+0x1288c5]
C [mshtml.dll+0x138713]
C [mshtml.dll+0x13874a]
C [mshtml.dll+0x138650]
C [mshtml.dll+0x3bbb9]
C [mshtml.dll+0x3bb3a]
C [mshtml.dll+0x3c1b3]
C [mshtml.dll+0x3c120]
C [mshtml.dll+0x9f2cf]
C [mshtml.dll+0xb7a8a]
C [mshtml.dll+0xb1532]
C [USER32.dll+0x8734]
C [USER32.dll+0x8816]
C [USER32.dll+0x89cd]
C [USER32.dll+0x8a10]
C [IEFRAME.dll+0x9e643]
C [kernel32.dll+0xb683]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.plugin.services.WPlatformService.waitEvent(II)V+0
j sun.plugin.viewer.frame.IExplorerEmbeddedFrame.destroy()V+74
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0521da38 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4040]
0x052186a0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1488]
0x051f71c8 JavaThread "AWT-Shutdown" [_thread_blocked, id=2212]
0x052183b0 JavaThread "Cache Cleanup Thread" [_thread_blocked, id=3264]
0x05214470 JavaThread "Main Console Writer" [_thread_blocked, id=2808]
0x051f74a0 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2860]
0x02490d68 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3876]
0x024901c8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1396]
0x024ae818 JavaThread "Finalizer" daemon [_thread_blocked, id=2868]
0x024aa1b8 JavaThread "Reference Handler" daemon [_thread_blocked, id=1004]
=>0x0249e748 JavaThread "main" [_thread_in_native, id=2728]
Other Threads:
0x024a7270 VMThread [id=3968]
0x024931d8 WatcherThread [id=3620]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 576K, used 284K [0x10010000, 0x100b0000, 0x10770000)
eden space 512K, 42% used [0x10010000, 0x10047048, 0x10090000)
from space 64K, 100% used [0x10090000, 0x100a0000, 0x100a0000)
to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000)
tenured generation total 1408K, used 284K [0x10770000, 0x108d0000, 0x16010000)
the space 1408K, 20% used [0x10770000, 0x107b7220, 0x107b7400, 0x108d0000)
compacting perm gen total 4096K, used 3574K [0x16010000, 0x16410000, 0x1a010000)
the space 4096K, 87% used [0x16010000, 0x1638dba8, 0x1638dc00, 0x16410000)
Dynamic libraries:
0x00400000 - 0x0049b000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x42cf0000 - 0x42e14000 C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x42990000 - 0x429d5000 C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
0x42ef0000 - 0x434bb000 C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000 C:\WINDOWS\system32\xpsp2res.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000 C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x47060000 - 0x47081000 C:\WINDOWS\system32\xmllite.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000 C:\WINDOWS\System32\msimtf.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll
0x7d1e0000 - 0x7d49e000 C:\WINDOWS\system32\msi.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x42c10000 - 0x42cdf000 C:\WINDOWS\system32\WININET.dll
0x01330000 - 0x01339000 C:\WINDOWS\system32\Normaliz.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x10000000 - 0x10010000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_681e29fb\MSVCR80.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x5cd70000 - 0x5cd77000 C:\WINDOWS\system32\serwvdrv.dll
0x5b0a0000 - 0x5b0a7000 C:\WINDOWS\system32\umdmxfrm.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\actxprxy.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x751d0000 - 0x751ee000 C:\WINDOWS\system32\wshbth.dll
0x58d40000 - 0x58d47000 C:\WINDOWS\System32\wship6.dll
0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x435d0000 - 0x43940000 C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000 C:\WINDOWS\system32\msls31.dll
0x43560000 - 0x435c0000 C:\WINDOWS\system32\ieapfltr.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
0x63380000 - 0x633f8000 C:\WINDOWS\system32\jscript.dll
0x58760000 - 0x58792000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x42b90000 - 0x42c07000 C:\WINDOWS\system32\mshtmled.dll
0x1b000000 - 0x1b00c000 C:\WINDOWS\system32\ImgUtil.dll
0x1b060000 - 0x1b06e000 C:\WINDOWS\system32\pngfilt.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll
0x74980000 - 0x74a8e000 C:\WINDOWS\System32\msxml3.dll
0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll
0x6d460000 - 0x6d470000 C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6d330000 - 0x6d348000 C:\Program Files\Java\j2re1.4.2_12\bin\jpiexp32.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll
0x6d3a0000 - 0x6d3b8000 C:\Program Files\Java\j2re1.4.2_12\bin\jpishare.dll
0x08000000 - 0x08140000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\client\jvm.dll
0x045e0000 - 0x045e7000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\hpi.dll
0x04840000 - 0x0484e000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\verify.dll
0x04880000 - 0x04899000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\java.dll
0x048a0000 - 0x048ae000 C:\PROGRA~1\Java\J2RE14~1.2_1\bin\zip.dll
0x05390000 - 0x054a4000 C:\program files\Java\j2re1.4.2_12\bin\awt.dll
0x054b0000 - 0x05501000 C:\program files\Java\j2re1.4.2_12\bin\fontmanager.dll
0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6d310000 - 0x6d324000 C:\Program Files\Java\j2re1.4.2_12\bin\jpicom32.dll
0x6d480000 - 0x6d49d000 C:\program files\Java\j2re1.4.2_12\bin\RegUtils.dll
VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\J2RE14~1.2_1\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_12 -Djavaplugin.nodotversion=142_12 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\J2RE14~1.2_1 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\J2RE14~1.2_1\classes -Xbootclasspath/a:C:\PROGRA~1\Java\J2RE14~1.2_1\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_12 -Djavaplugin.nodotversion=142_12 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\J2RE14~1.2_1 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip;C:\Program Files\Java\j2re1.4.2_12\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\J2RE14~1.2_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared;C:\Program Files\QuickTime\QTSystem\;.
USERNAME=Dave
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 3, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 1015280k(464904k free), swap 1613196k(1261736k free)
vm_info: Java HotSpot Client VM (1.4.2_12-b03) for windows-x86, built on May 9 2006 12:30:51 by "java_re" with MS VC++ 6.0
Edited by sweetdave, 12 August 2007 - 03:34 AM.