[krazygamer5150]

I just moved and got time warner high speed internet i have their fastest speed. I have a netgear wireless gateway modem cg814wgv2, the internet on laptop works fine but my 360 is plug directly to back of modem. when i connect to xbox live and explore marketplace or try to video chat i get disconected from live. the modem resets itself for some reason i had time warner come out they said i have a good connection and the modem is fine so they dont know what the problem is. Ne1 that could help me resolve issue would be appreciated. do i have to have modem far from 360? i have no router just 360 plugged str8 to back of netgear cg814wgv2

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I am also having this problem does anyone know what the problem is??

[mgkaotic]

I am also having this problem does anyone know what the problem is??

[Squttnbear]

I had the same exact problem. I would get disconnected hundreds of times and then get to play a game maybe once. I have no idea why it stopped but now my Xbox 360 is a phantom as far as my cg814wg v2 is concerned. It used to show up under connected computers all the time but now it won't show up no matter what I do. And I have to manually put in the information such as IP Address and stuff. Otherwise it won't discover them itself. From what I have read from everyone else, you have to just get a new gateway. Xbox says this one is approved to work for xbox live but it seems that everyone that uses this one has the exact same problem. I will give xbox a call here in a few minutes and tell them the problem. I really don't want to have to go through the process of getting a new one and installing it because if that doesn't fix my problem I am just going to be very angry at the entire situation. But anyway, from what I am hearing now, you just have to ask your service provider for a new gateway or router.