[Tom Stephens]

I have just learned I should have presented more information to you when I presented my computer's Highjack This log. For over a month my computer has been infested with malware. My firewall logs have shown different Trojans, such as BACKEND EXE. caught trying to exit or get iinto my sytem. My Freedom and Spybot logs show that I have 354 encrypted files. In that number, there are 335 CALLINGHOMEBIZ.ZIP, 4 FLASHTALKCOMMUNICATIONFREEPHONE.ZIP, 1 FUNWEBPRODUCTS.ZIP, I IEPLUGIN.ZIP, 12 MYWEBSEARCH.ZIP, and 1 ALEXARELATED.ZIP. If you would like the log, I will forward it to you. Over this past month, I have talked with my computer manufacturer's Tech people as will as the Tech people for my cable company that provides my internet service. I have downloaded countless anti=malware spyware. And when told by the tech experts from both my my Computer manufacturer and Internet supplier to contact you folks, I followed aLL directions and downloaded all the software programs you suggested, most all that I had already downloaded. Please help me with this problem. Thank you.

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Hi and welcome to GTG

Sorry for the late reply,
If you’re still looking to resolve this issue,
Please run through the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know,
Thanks and again sorry for the late reply,

-Avohir

[Avohir]

Hi and welcome to GTG

Sorry for the late reply,
If you’re still looking to resolve this issue,
Please run through the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know,
Thanks and again sorry for the late reply,

-Avohir

[Avohir]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.