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Random Computer Restarts


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#1
ben88

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Hi guys I've been having problems with a Dell Dimension desktop computer that is now about five years old. Recently, we fixed it up with a newer graphics card, and ever since then we have been experiencing a strange problem. It involves the computer randomly turning off and restarting. It does indeed seem to be random, since it has happened in a variety of circumstances. It has restarted during browser use, game use, and even during standby/non-use. Upon restarting, a small message dialog box will pop up saying that Windows has recovered from a serious error. Closing this box will often result in another one popping up with the same message.

I would appreciate any help you could give me, since I simply do not know what to do! Thanks a bunch in advance!

Ben
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#2
dsenette

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In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This should result in the BSOD error...report the STOP ERROR and any parameters.
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#3
sharlpero

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If it has been used for five years, it may be the cooling system problem.
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#4
Maxx_PL

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It may be cooling, but i think more propably it's not sufficient power supply. Test it with bigger PS (ex. 400-500W) and see if problem still exist.
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