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Windows XP Home Edition Service Pack 2: Safe Mode Black Screen

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Erick C.

Erick C.

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Hi, my PC is infected with the Darksma downloader, which regenerates after I clean it and restart my PC. Whenever I enter Safe Mode, I encounter a black screen with four white tags in each corner of the screen. There is no Start menu or any icons to click and the mouse cursor is visible and functioning. Please help me access Safe Mode so I can remove the Darksma downloader. Thank you.

Edited by Erick C., 21 August 2007 - 05:01 AM.

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    Malware Expert

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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