usbhub.sys Address BA96E789 Base at BA968000 Datestamp etc. etc....
now I have been working with it for a little while, and I have researched the problem to the best of my ability, and what microsoft says is that there is too much USB bandwidth consumption, but the problem is, it happens even when nothing is plugged into the usb ports. could it be a short in a usb port, or the usb 2.0 driver is bad? should i do a system restore on her laptop?
any ideas are appreciated. thx guys. you rock.