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#1
senorsmith

senorsmith

    New Member

  • Member
  • Pip
  • 1 posts
Hi I have this huge problem. Whenever I start up my computer, the welcome screen is there for like a minute after the little sound plays, then it goes to my desktop, and all thats there is the background on my screen. No start menu or anything. I can still use most things by opening the task manager, but thats it. What should I do?
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#2
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
sorry for the delayed response as we have been very busy here lately.

Could you Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

if you have already gotten you problem fixed could you please post here and let us know

Thanks
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