Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Dr Watson


  • Please log in to reply

#1
Briansstocks

Briansstocks

    Member

  • Member
  • PipPip
  • 49 posts
Hello everyone,

This is the best site,I have followed all the instructions before posting.Unfortunately No luck,still having the same problem.So here the HiJackThis log.Ive seen the same problem posted before,hopefully one of you will be able to write a program to stop this for us less than computer savy people :tazz: Logfile of HijackThis v1.99.1
Scan saved at 12:13:41 AM, on 4/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\mfcns.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\sdkvf32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINNT\System32\HPZipm12.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {4E096610-F6F7-DD27-6BEE-BE29FC801F47} - C:\WINNT\addfz32.dll
O4 - HKLM\..\Run: [etbrun] C:\winnt\system32\elitemik32.exe
O4 - HKLM\..\Run: [tibs3] C:\WINNT\System32\tibs3.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Network Security Guard] C:\WINNT\System32\ze6557im1hzj.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [sdkvf32.exe] C:\WINNT\sdkvf32.exe
O4 - HKLM\..\RunOnce: [mfcns.exe] C:\WINNT\mfcns.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Startup: PopAdStop.lnk = C:\Program Files\PopAdStop\PopAdStop.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: UCmore XP - The Search Accelerator.lnk = ?
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: winlogin.exe
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1li...h/weblaunch.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gatew...rvest/gwCID.CAB
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F741D81D-F3A5-4A72-B20B-00128A4FF257}: NameServer = 205.188.146.145
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINNT\ipxn.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
  • 0

Advertisements


#2
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hi Briansstocks and welcome, Sorry for the delay in reply but we have been a bit busy lately,


Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
http://computercops....F...oad&id=3002[/url
http://www.mytechsup...rviceremove.zip


Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWSshtreder.exe://http://www.mytechsupport.ca/helpwit...CWSshtreder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++



Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

” Remote Procedure Call “



When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you don´t find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

PROCESSES TO BE STOPPED
ipxn.exe
mfcns.exe
sdkvf32.exe


If you find the files, click on them, and then click End Process => Exit the Task Manager.


4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\nrybb.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {4E096610-F6F7-DD27-6BEE-BE29FC801F47} - C:\WINNT\addfz32.dll
O4 - HKLM\..\Run: [etbrun] C:\winnt\system32\elitemik32.exe
O4 - HKLM\..\Run: [tibs3] C:\WINNT\System32\tibs3.exe
O4 - HKLM\..\Run: [sdkvf32.exe] C:\WINNT\sdkvf32.exe
O4 - HKLM\..\RunOnce: [mfcns.exe] C:\WINNT\mfcns.exe
O4 - Startup: PowerReg Scheduler.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä #·ºÄÖ`I) - Unknown owner - C:\WINNT\ipxn.exe (file missing)



5. Delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.
C:\WINNT\addfz32.dll
C:\winnt\system32\elitemik32.exe
C:\WINNT\System32\tibs3.exe
C:\WINNT\sdkvf32.exe
C:\WINNT\mfcns.exe
C:\WINNT\ipxn.exe
(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

12. Download the Hoster from Here Press "Restore Original Hosts" and press "OK". Exit Program


13. Download and run this online virus scan:
[url="http://housecall.trendmicro.com/housecall/start_corp.asp"]http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you check "AutoClean"

then reboot and post a fresh Hijack This log to see how we did.
  • 0

#3
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
I suck,lol

I dont seem to have an option of where to DL Buster,It is being DLed to my C drive but like the others I cant get to anything on the right side of my start screen to get to it.I unzipped it but cant get to it to start it and update it.

Beer is so much better than computers,lol
  • 0

#4
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
sorry ,I jumped the gun,I had to restart for the Icon to appear
  • 0

#5
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Ok this time after trying several times restarting and all I unzip xphiddenzip but no Icon appears,Also An Icon <reflist.dll> has appeared on my desktop and if I click on it Dr. Watson freaks out and I have to restart.

Ok Im stuck,lol
  • 0

#6
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Sorry forgot to add,I have no Idea how to open explorer,I use AOL.

Sorry for being computer stupid,lol
  • 0

#7
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Were you able to download the necessary programs ?
  • 0

#8
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Yes I have everything DLed and updated.
I just cant get get xphidden to unzip to my desktop and I dont know how to opeo explorer to do what you want me to do.
  • 0

#9
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
You'll be fine Brian,
Do this start running through the fix, when you get to the section on searching for and deleting the files,
Click>Start>Search>Files/Folders> Type the file you are seraching for> When it is found>Right click on it and chooes Delete,


Post back a fresh log when done please
  • 0

#10
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Ok I messed something up big time,


I tried to disable the Remote procedure Call

There was 3 of them only 1 could be disabled,after doing so I rebooted
Unfortunately XP isnt like 98 and the safemode option isnt there,I thought it was where the computer boots up.I think I tried F2,
It was so fast that I keep trying to restart to see where it was.

Now the computer takes forever to start up and the tool bar is gone.
I can get it to come back but when I tried to sign online I keep getting a msg that AOL has detected an error in my connection and wants me to shutdown and retry.

The computers Task Manager shows 21 running processes and CPU usage of 100% The commit charge is 105/1249

And im also getting a Elitemik32.exe has incounter an error and needs to shut down

What did I do?
  • 0

Advertisements


#11
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Ok I figured out the CPU usage problem
It was my Skype program,when I ended the process it started working properly,but stil no luck getting online with that computer
  • 0

#12
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
See if you can do a system restore to an earlier date please
If you need some help look Here
  • 0

#13
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
When I went back to the regular mode,after leaving safe mode,I had a box pop up saying I made changes to my configuration and to hit the general tab,It never told ne what general tab or where it was,now while im in normal XP mode it gives me a msg that it cant protect my computer at this time and to restart,and it just gives me the same MSG again.


Would zeroing out my hard drive and just reinstalling everything I have solve this whole mess?
  • 0

#14
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Run through the fix posted above skip Step 1 move on to step 2 and run through it
  • 0

#15
Briansstocks

Briansstocks

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Ok.
I got to #12 but still cant get on the internet with the computer to do it.

The tab finally poped up for me to get my computer started up in normal mode,I think I do do a system restore now if I need to,

It still starts real slow,like 5 minutes from reboot till Icons appear but i can get into my documents

Now Im getting a Error loading C:\Progra-1\Theesea-\UCMTSAIE.dll
And Im still having to end Skype.exe to get the cpu off 100%
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP