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Problems uninstalling WMP10!


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#1
Barako

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A while back, I decided to upgrade my WMP9 to WMP10 just so it would stop telling me to upgrade. However, at the end of installation, I was told that an error occurred, and the installation process shut down. When I went to open WMP, the icon was changed to the WMP10 version, but instead of running, a message popped up that said "An internal application error has occurred." I tried installing WMP9 over it, but that didn't work, and I tried uninstalling WMP10, and although it told me the rollback to WMP9 was complete, I still got the same error message whenever I tried to run the program. So, I tried reinstalling WMP10, but I had the same problem as with the first installation, and repeated attempts at rolling it back to WMP9 all failed. So now, I still get that "An internal application error has occurred" message whenever I try opening WMP or any files that are defaulted to the program. I'm using Winamp for the time being, but I would really like to switch back to WMP9, as it is the only program that actually lets me burn CDs. I'm afraid of modifying the system registry, as I know nothing about that OR system restore points and have lots of important files on my computer that I would not want to lose. If I could get a few suggestions on what to do, I would be very grateful.
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#2
pip22

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OK, your best bet is to use 'System Restore'. Follow this:
1. Start - All Programs - Accessories - System Tools - System Restore.
2. Click 'Next' when the SR box opens.
3. From the available dates, choose the EARLIEST date/restore point that says 'Installed media player 10" (if you installed WMP10 more than once, there will probably be more than one date which says "Installed Media Player 10. Choose the FIRST one of these - EARLIEST date)
4. click NEXT.
5. read the warnings and click NEXT to start the restore process.
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#3
Barako

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Thank you for the advice, but I'm rather adverse to using System Restore simply because I have no idea what it does, other than that it restores your system to a previous state. Would any files I had created since the restore point I select be deleted? If I were to lose anything I had done past that date (which is a LOT) I would be very upset.
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