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Continuous Symantec AV Notification

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Hi. This my first time posting. I continuously receive the following pop-up from my Symantec AV program:

WARNING!!! Your computer has been infected with a virus. Please contact your local IT department.

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Downloader
File: C:\WINDOWS\system32\awtqpom.dll
Location: C:\WINDOWS\system32
Computer: MARK1
User: Mark
Action taken: Clean failed : Delete failed : Access denied
Date found: Sun Aug 26 19:41:32 2007

I went to this site and followed the instructions given to another poster for running "ComboFix".
It made a difference in that the virus prevented me from performing downloads of any anti-virus programs that could have helped in removing the virus. I have been able to down load other programs since I executed "ComboFix". The problem is that I still receive the Symantec Notification.

Did ComboFix get rid of the virus, or is it still in my system? When I viewed the text log, I did see that ComboFix scanned system32\awtqpom.dll but I did not see it in the list of quarantine files and programs. Any ideas? Thanks. You have a great site.

Edited by mlfloyd, 26 August 2007 - 06:27 PM.

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