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DVD Drive Not Working


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#1
heyage13

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Hello,

One of my two DVD drives is not working. When my pc loads the drive has a solid green light but will not open. When i double click the drive from 'my computer', it displays an error message saying "H:\ APPLICATION NOT FOUND". Ive tried everything i could think of on my own to try and fix this problem, however nothing i seem to have tried has worked. Any insight woulld be much appreciated.

Thanks.

P.S Using Vista
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#2
sharlpero

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How old is your dvd driver? Did you check drivers?
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#3
heyage13

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i did check my drivers and the driver being used is the common 'cdrom.sys' driver. The wierd thijng about this situation is when clicking in the device properties it says the dvd rom is working properly.
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#4
wannabe1

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Hi heyage13...

Let's take a look at the upper and lower filters for the cd-rom problem. Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?

wannabe1
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#5
heyage13

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Did what you said however, I could only get as far as "Current Control Set"...under that there was no "Class" directory. I dont know if it's because I'm using Vista or something but it was not there. I even looked under Current Contrel Set 001 and 002 and a "class" Directory was not in either of them as well.
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#6
wannabe1

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From CurrentControlSet, you need to expand Control...then you'll find Class.
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#7
heyage13

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Sorry bout that..missed a step. Ok So im in, however there is no "Upper" or "Lower Filters Listed in the directory, which im guessing deals with the dvd-rom registry.
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#8
heyage13

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what would be the next step in solving this issue do you think?
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#9
wannabe1

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Right click on My Computer and choose "Properties". Click the "Hardware" tab, then click the "Device Manager" button. Expand (click +) DVD/CD-ROM Drives. Right click on the bad drive and choose "Uninstall"...accept the change and reboot.

Does this help?
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#10
heyage13

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and then am i re-installing the new drivers for the device, becaue i tried what u said and when the computer started it searched for a driver in the windows database for a defualt driver for it but wasn't able to find one.
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#11
wannabe1

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When you were in the registry checking for filters, did you just click on {4D36E965-E325-11CE-BFC1-08002BE10318} then look in the right pane for the filters? Download the attached file and save it to your desktop. Right click on it and choose "Extract All"...have it extract to the desktop. Right click on the extracted file and choose "Merge"...accept the change.

Reboot and see if the drove appears and works.

Attached File  cdgone.zip   295bytes   69 downloads
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