netgear cg814wg v2 problem
Posted 01 September 2007 - 06:42 PM
Posted 05 October 2007 - 01:41 PM
Posted 10 October 2007 - 10:02 AM
Did you even check them?
Posted 27 January 2008 - 06:24 PM
Posted 27 January 2008 - 08:39 PM
Posted 29 January 2008 - 02:49 AM
Posted 29 January 2008 - 09:16 AM
Hershey-Squirt, please login to your router's administration panel which you did earlier when forwarding ports. There should be a prompt somewhere (sometimes on the first page) for you to check for Firmware updates. Do you see this option?
Posted 01 February 2008 - 04:40 AM
Posted 14 April 2008 - 09:58 AM
Posted 16 May 2008 - 12:42 AM
The routers do actually use a provider given firmware. what this means is we have our own interface when you log into the router. There arent many issues that i have been having with my gateway other than the fact that when my PC's are connected it only shows 1 (thus me looking for a UPG).
To help you on your way with your issue with xbox live i would suggest this; If your online gaming it up and you get dropped IMEDIATLY check the gateway to see if its connected to the internet. If you arent connected to the internet then you might have issues with the inside wiring (ingress on the line or low signal to the mod) or even the gateway itself. If you are connected to the internet still then you might want to fowards the ports (BTW all things use ports when accessing the internet) and if you dont know what ports to foward allow DMZ on the xbox (DMZ is to remove any firewall security/giving access to whatever to wherever w/o having to foward the ports).
Now another thing you can check into when you log into the router access is the signal itself. All you have to do is goto the "technician setup" link on the banner, then hit "next" (first set of settings are just wireless security), now right above "finish" there is a link that says "DOCSIS" go ahead and click that and it will open a seperate window, on the new pop up window up top click "DEVICE STATUS" - In this window you want to look at the downstream power & SNR as well the upstream power level. The downstream should be sitting between 0 dBmV - 10 dBmV and SNR (signal to noise ratio) between 30-50, the upstream should be sitting between 40-55. If any of those are out of spec then you have line issues (inside or out its up to tech to figure that out).
If the signal is good then you might have a faulty gateway (if you keep getting disconnected, confirm the modem is actually offline).
In my dead honest opinion, rent a modem and buy a wireless router. Why? Becuase you control the firmware that goes on it as well as the settings are all on your shoulder and not another company you are renting it from. Plus its cheaper in the long run (gateway rentals are a lil more per month and the installation fee (in this area) is $100).
If you dont know how to setup a wireless router then yes rent a gateway from your cable provider so they can help set it up, but dont rely on them to actually bend over backwards to get you up and going on EVERY device you hook into because thats where ALL providers draw the line. Providers (all companies) only service the product they install, not the product they are hooking up.
hope this help'd you out a little... its always hard to tell whats going on unless your the tech actually on sight with a meter and the know how to fix the issue.
Posted 17 May 2008 - 11:41 PM
Nothing i did helped. Straight and god honest trueth coming from a Inhouse Tech 3.
Did a lot more research and this is what i have concluded...
There is no firmware UPG for this gateway, not even 3rd party. Whenever this gateway hits a set limit of NAT connections it simply fails, freezes, reboots. Thus the xbox live reseting the router...
stay away from these CG814WG V2's... they are a pile unless you're only using it to web browse. Either call up and DEMAND a linksys gateway, which i KNOW works (but rarely have on hand because of partnerships with netgear) or just simply say you want your money back because the product provided doesnt work and get a leased mod (or your own) and your own wireless router.
One other thing... which i havent tried. We also provide just regular wireless routers because of our new digital voice modems. See if they are willing to give you a leased mod with a seperate wireless router. Catch is, its netgear.. and i havent had a chance to play with them.
again.. this is a problem with the firmware / router... they both arent very good IMO... this coming from a actual tech :\
Edited by E.Ninja, 17 May 2008 - 11:42 PM.
Posted 25 May 2008 - 06:38 AM
Posted 29 June 2008 - 11:23 PM
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