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Mouse working erratically


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#1
Mr.LuckyMe

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I am using a Dell Inspiron 9300, running WinXP Home edition, when I connect to just a specific WIFI Internet Modem via WPA protocol, that has connection to another two pc's via ethernet cable, and if the other pc's are on, I start having issues with the touchpad or external wireless mouse, the pointer sometimes stops moving, it looks like it doesn't work at all for a few seconds and later on it reacts.

I am sure it is not a hardware issue, as I already issolated the problem to the conditions described above, and Don77 helped me out to discard a malware in the corresponding forum.

I have no clue what the problem is, could you please help me out.

Thanks,
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#2
Neil Jones

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Wireless interference.

Review the manuals, you may be able to change the channel number of the wireless devices to one that doesn't interfere with the wireless router.
Failing that you may need to change the channel number for wireless in the router. Again this is documented in your manual.
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#3
Mr.LuckyMe

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My problem is not only with my wireless mouse, it is also with the hardwire touchpad, actually I reported the touchpad to Dell and they replaced it twice. I am completely sure it is not a hardware problem as it only occurs when I connect to a specific router.

Thanks

Edited by Mr.LuckyMe, 03 September 2007 - 04:26 PM.

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#4
Neil Jones

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So it doesn't do it when its connected to any other router bar this one? That still suggests a signal conflict with the router in question.
Connecting to a router shouldn't affect the touchpad in any which way whatsoever.

How are you connected to this router? Are you using built-in wireless on the laptop or are you using a separate adaptor to go wireless?
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#5
Mr.LuckyMe

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Neil,

Thanks for your answer.

I agree it shouldn't affect the touchpad, but I am absolutely sure that the problem only happens when I connect to A SPECIFIC router and the other two pc's ARE ON.

First I thought it was a hardware problem and Dell replaced twice the touchpad. As the problem continued, I thought it could be some malware, but it resulted that my laptop was clean and the other pc's were "almost" clean, and in the malware forum suggested it could maybe a network problem. Any other idea or suggestion is welcome, because I am completely lost and it is very annoying that sometimes the touchpad stops working.

I am using the buil-in wireless card.

Thanks
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