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#1
sonobby1

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i think my comp is really knacked because of this, ok ive had this prob for a while now, and ive got by, but basically my windows installer doesnt work, so if i eed to download a program, it starts then says it cant do it as its installing. it dosnt hapen all the time as some times some programs install without the windows installer.
can i fix windows installer???????????/
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#2
1101doc

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Have a look at this: http://xphelpandsupp...e_windows_i.htm
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#3
sonobby1

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hi once again for your help, but unfortunatly this time it didnt work. as the article says if you have service pack 2 installed it wont work, and you get an error. well i dont think i have service pack 2 just some updates of service pack 2 so i thought id give it a try.

The instruction below are adequate for systems running Windows XP with service pack 1 (SP1). However, if you have updated your Windows Operating System to service pack 2 (SP2) then you may find that you receive an error message to the effect that c:\windows\system32\dllcache could not be found on your system. This basically means that you are unable to continue with the instructions.
so it looks like i might have to do a repair of windows
thanks again for your help
si
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#4
1101doc

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I have full SP2 and at one time removed and replaced the Installer successfuly. Worth a try.
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#5
sonobby1

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hi again, you know when you go to start, run then type in cmd, it opens up the command prompt, but im still getting errors putting in the commands.
what im wondering, should the command prompt be c:\?
because when i open with cmd im getting something like c:\documents and settings\user
is that right to start off?
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#6
1101doc

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Follow the steps exactly. In many places, a space must appear between the characters. Command is very picky. One little thing out of place and you get the "Invalid Command" error.

I usually write down the steps placing a small square in each space required, and then open the Command window and type them in. Press the "Enter" key after each line.
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#7
sonobby1

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i actually dont think im making any mistakes, but ill tell you what ill do, ill copy and paste it in here, give me 5
si
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#8
sonobby1

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damm can you copy and paste in the black box?, it wont let me?
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#9
1101doc

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Nope. Can't copy and paste in there.
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#10
1101doc

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See if either of these 2 articles are more to the point:
http://support.micro...kb/315346/en-us
http://support.micro...kb/315353/en-us
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#11
sonobby1

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i just did hehe, hers what happens.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>attrib -r -s -h

C:\Documents and Settings\User>c:\windows\system32\dllcache
'c:\windows\system32\dllcache' is not recognized as an internal or external comm
and,
operable program or batch file.

C:\Documents and Settings\User>cd c:\windows\system32\

C:\WINDOWS\system32>ren msi.dll msi.old
A duplicate file name exists, or the file
cannot be found.

C:\WINDOWS\system32>ren msiexec.exe msiexec.old
A duplicate file name exists, or the file
cannot be found.

C:\WINDOWS\system32>ren msihnd.dll msihnd.old
A duplicate file name exists, or the file
cannot be found.

C:\WINDOWS\system32>exit



see all the problems? hope this helps
si
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