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star wars


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#1
hairpiece

hairpiece

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i have owned star wars galaxies for a year now and i still haven't played it
it all plays until the game is going to play then an error comes up
engine:[failure_to_lock_backbuffer

i don't know anything about this stuff

Edited by hairpie, 04 September 2007 - 12:51 AM.

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#2
starjax

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After some digging around, it appears that this problem occurs due to outdated video drivers. You will need to update your video drivers.

To find out what video card you have, please go to start, run and enter "dxdiag" without the quotes. Click on the display tab and it will tell you what video you are running.
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#3
hairpiece

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i did everything you suggested and the software provider is Intel but i don't know what the right download is in-order to play my games
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#4
starjax

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what video card do you have (refer to dxdiag)
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#5
hairpiece

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----is this what you need-------
Display Devices
---------------
Card name: Intel® 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel® 82845G Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.13.0010.3510 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 4/15/2003 10:40:56, 33792 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 4/15/2003 10:39:46, 90907 bytes
Device Identifier: {D7B78E66-6622-11CF-2E7E-6A21A3C2CB35}
Vendor ID: 0x8086
Device ID: 0x2562
SubSys ID: 0x01601028
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,0x31434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,0x32434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,0x33434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,0x34434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,0x30343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,0x32343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

Edited by hairpie, 10 September 2007 - 12:32 AM.

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#6
starjax

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intel 845 graphics driver

this driver is significantly newer than the one you currently have installed.
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#7
hairpiece

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thanks for the information you provided for me. you made it dummy proof which is how i like it.

the graphic driver you had me downlaod allowed me to get to the game and play, the only problem is sometimes it crashes and when it allows me to play it moves very slow and choppy, it will freeze up at times.

----sometimes when i click on the icon there is a window that warns me that my computer may not have the configurations that are required, but it gives the option to scan the computer to check and it tells me i meet the requirements-----------
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#8
starjax

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yes, unfortunately your video card is what we call an intergrated video. That means it is part of the chipset. System requirements for the game recommend a video card with at least 32 megs of video ram. Your system does not have this and as a result runs the game poorly.

system requirements

If this is a desktop then you "might" be able to upgrade your video card. Here is what an agp port looks like:
Posted Image

If this is a laptop, then I'm afraid there isn't any upgrades you can do.
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#9
hairpiece

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so i would have to upgrade the entire chipset,

how do i go about this?

what do i look for?
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#10
starjax

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at this point your looking at buying a complete new system.
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#11
hairpiece

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what kind of system?
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#12
Troy

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Hi there hairpiece. Is this computer a laptop (notebook) or a desktop system? Please post the make/model of your system if you know what it is. As starjax has said, a laptop is not an upgradeable option, but a desktop is.

If your system is a desktop: you could add a separate (or discrete) video card, which would then "take over" from the onboard video. Also depending on your system's Power Supply (PSU), you may need to upgrade it as well to ensure that your new video card has enough power. This option would ensure the game runs much smoother than it currently is, because it would also free up the system RAM. Currently the onboard video you have is "borrowing" 64MB of your RAM to be used for video purposes. Adding a discrete card will use the memory on the video card instead of your system RAM.

Any further questions, please feel free to ask. If you don't know what make/model your system is, or it's a "home-built" looking variety, you can run Everest Home Edition to get the specifications.

Download and install Everest Home Edition

Run the programme, click the Report button up the top.

Click Next, select System Summary Only, click Next, select Plain Text, click Finish.

Copy and Paste the second section (Summary) in your next reply.

Edited by FPVDriF6, 18 September 2007 - 08:57 PM.

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