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What is wrong with my CD-R drive?


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#1
jilzs

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OK...My CD-R drive is possessed. First, it was opening and shutting by it's self, and causing something called Autoplay to keep popping up. Then, it stopped and didn't do it again for about a week. Then it started that again, and it was non-stop. I shut down my computer, and when I tried to restart, it wouldn't go past the compaq window. I let it sit and eventually, windows loaded and I was able to use my comp. but the drive was opening still. I shut down again, and again my computer wouldn't load up. I shut down, and opened the computer, and disconnected the drive. Everything is working fine, my computer boots up better than ever. If I connect the drive again, everything starts back to all the problems immediately. I am wondering if I just need to trash this cd-r drive, (or should I call it the burner?) and get a new one, or is there someway to fix this problem?? Thanks for you help... <_<
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#2
ditto

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
jilzs

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here is the Highjack this log.

I didn't connect the cd-r drive.

Logfile of HijackThis v1.97.7
Scan saved at 9:38:07 AM, on 5/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Documents and Settings\Jill\Desktop\Favs\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.c...cess/video.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
N2 - Netscape 6: user_pref("browser.startup.homepage", "http://start.earthlink.net/"); (C:\Documents and Settings\Jill\Application Data\Mozilla\Profiles\default\hs78d39s.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Jill\Application Data\Mozilla\Profiles\default\hs78d39s.slt\prefs.js)
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_0_8_6.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\Program Files\NavExcel\NavHelper\v2.0.4a\NHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_0_8_6.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O9 - Extra 'Tools' menuitem: Turbo Download (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Support (HKCU)
O12 - Plugin for .asx: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .wma: C:\Program Files\Compaq\Netscape Custom NA XP\PLUGINS\npdsplay.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1067825937921
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yim...ctl_0_0_0_1.ocx
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7808.5204398148
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab

Thanks!
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#4
admin

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Your log is clean, and you have antvirus software installed. :D

Strange as it seems, your drive must be responsible. <_< I'd sure try another.
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#5
jilzs

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Thank you for your help...I'm going to replace it and see what happens!

Thanks <_<
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