I'm a newbie
I have obtained this dreaded Trojan-Spy-Stupid virus.
I think someone needs to get sued, it almost like one of these anti-adware companies is holding my computer ransom. Like this stupid IGuard.
I've tried starting with your recommended steps to resolution for Malware removal, but I keep getting stuck during the first step.
I've downloaded and installed the Ad-aware SE software on my computer.
I run the program with all the settings per your instructions, with the exception of the selection "During removal, unload explorer and IE if necessary" under the "Cleaning Engine" section of the "Tweak" section. This option is greyed out.
Within minutes of starting the Ad-aware scan I get a:
"This program has performed an illegal operation and will be shut-down".
If I click "ok" I continue to get similar error messages and eventually my computer freezes. If I don't click o.k. the scan continues to run. When the scan finishes I'm rewarded with the knoweledge that I have some 816 objects the program considers a threat. I select all of them for deletion. Ad-aware displays a progress bar called "Deleting Selections". The bar fills up and than just sits there with nothing happening.
I feel like it's related to the above Rundll32 error, but I'm not sure.
Do I need to disable everything in the Task menu before running the Ad-aware software?
Anyone have any advice?
I'd rather donate double what IGuard would charge for ransoming my computer to this worthy cause.
Please help me!