do you get a 1068 error message as well or just what you descrbed? what type of printer?,lexmark? dell? the print subsystem can be reinstalled if it comes to that...lets hope not
follow these steps, its tedious but it should solve this. first of all make sure there is no half installed/uninstalled printer services hanging around. to check this..... a. Click Start, right-click My Computer, and then click Manage.
b. Expand Services and Applications, and then click Services.
c. In the right pane, right-click( name of printer once installed)Server, and then click Properties.
d. On the General tab, in the Startup type list, click Disabled.
e. Under Service status, click Stop, and then click OK.
f. Right-click the Print Spooler service, and then click Start (if it is stopped).
g. Quit Computer Management. if this doesnt resolve your issue then the fun part begins
start your pc in safe mode. and then delete all the files and the folders in the following two folders (where C: is the drive where you have Windows XP installed): C:\Windows\System32\Spool\Printers
C:\Windows\System32\Spool\Drivers\w32x86. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
Locate and expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
View the list of subkeys. There should only be the following subkeys: Drivers
Print Processors If there are any subkeys other than the subkeys that are listed above follow these steps: a. On the File menu, click Export.
b. In the File Name box, type a descriptive name for this key, and then click Save--for example, type WindowsNTx86regkey.You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86 registry key to restore the key if you experience any issues after you complete this procedure. Delete all the subkeys other than the subkeys that are listed above. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers The registry entries for the printer drivers that are installed on the computer are stored in the Version-x subkey or subkeys, where x is a number (typically 2 or 3). Expand the Version-x subkey or subkeys, and then delete the printer driver entries. To do this, right-click each printer driver subkey, and then click Delete. Click Yes when you are prompted to confirm the deletion. Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors View the list of subkeys. There should only be the following subkeys for the default print monitors: BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any subkeys other than the subkeys that are listed above follow these steps: a. On the File menu, click Export.
b. In the File Name box, type a descriptive name for this key -- for example, type MonitorsRegkey, and then click Save. You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any issues after you complete this procedure.
c. Delete all the subkeys other than the subkeys that are listed. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion. If you have a local printer attached, disconnect the printer cable from the computer, and then restart the computer.
13. Verify that the Print Spooler service is running. To do this, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Services and Applications, and then click Services.
c. In the right pane, right-click the Print Spooler service, and then click Start (if it is stopped).
d. Quit Computer Management. If you have a local printer attached, reconnect the printer cable to the computer, add the printer that you want, and then try to print a test page. add your printer, follow these steps: Click Start, and then click Printers and Faxes.Click Add a printer.The Add Printer Wizard starts.
Follow the instructions in the Add Printer Wizard to install the printer that you want good luck...
.