Posted 07 September 2007 - 05:29 PM
Posted 08 September 2007 - 12:21 PM
If this doesn't work you may have to perform windowsrepair installation. You can use the link in my list below to a G2G guide that exlpains how to do that. Alternatively, and a better option in my opinion, you can download and install Firefox which is a very good browser, almost similar to IE, so there is hardly any learning efforts required.
Posted 11 September 2007 - 03:27 PM
Posted 11 September 2007 - 10:49 PM
To start, please see what happens when you select Run from the Start Menu and then type: iexplore.exe
Do you get any response? Error message?
Of course, you'll need to get on the internet to download an alternative browser, and IE is required for Updates, so it is needed. Besides, IE is actually part of Windows, so should at least work. I really think that Opera is better for IE people. I used to be one myself. But first you need IE.
If you get just plain nothing but what's been happening from the "run" command, I suggest basic Windows maintenence.
Check Disk and Scannow.
To run Check Disc, Please open My Computer and then right click on the "C" drive.
Choose Properties with a left click, and then select the Tools tab.
Press the Check Now button, and mark both boxes. Then left click Start.
Window will tell you that it can't start now because the disc is being used. So tell it it is OK to do it at next boot.
Turn the computer off or reboot.
The next time the computer is started, it will give a black screen with white writing that lists the steps the checkdisk is going through. This may take some time, so be prepared. When it is done Windows will load just like always.
The next step is Scannow. This is sort of a self examination by Windows. It checks to see if it has all the stuff it is "sposed" to have. When it finds something missing, it will ask you for the Windows CD. Insert it into the CD tray and continue. This link explains and gives you the exact code to type into the Run box. Don't miss the essential space between the sfc and the rest. http://www.updatexp....cannow-sfc.html
Scannow takes some time, too, so please be patient. If asked, tell it to Retry as often as it occurs.
Please post back and let us know the results of your progress.
Posted 12 September 2007 - 02:24 PM
Then ran check disk, did not show any problems. Am running scannow....now. Will post results when I get them.
Posted 12 September 2007 - 02:25 PM
Posted 12 September 2007 - 02:46 PM
Posted 12 September 2007 - 07:01 PM
Posted 12 September 2007 - 07:23 PM
Posted 12 September 2007 - 09:20 PM
Windows says the disk is OK--checkdisk.
Windows says that it is OK--scannow.
IE process is running, but no user interface.
IE has been re-installed-same results.
Other things are goofy--3 boots to get to desktop.
Something is interfering.
I smell malware.
I could be wrong, and really kinda hope I am, but I think it is time for some expert malware help--and we gottem!
Please follow the instructions here: http://www.geekstogo...-Log-t2852.html
When complete, please post a HiJackThis log here: http://www.geekstogo...o-Here-f37.html
Please include as complete a description of what you have done with a link to this thread.
Also please give them as much information as possible about the laptop. Make and model, processor speed, RAM, hard disk size--as much as you can. You will be assisted by a trained specialist. It make take a little time, but it will be worth it to know for sure.
Good luck and happy hunting.
Posted 13 September 2007 - 12:07 AM
Posted 13 September 2007 - 12:25 AM
Posted 13 September 2007 - 01:00 AM
Posted 13 September 2007 - 01:02 AM
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