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Computer unable to start up


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#1
Oniketsoku

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Hi, GTG..

Yesterday morning I woke up and turned my computer on and did typical things and turned it off and went to school;
when I got home, it would not boot up and restarted. Now it loops into a screen and will not load via any loading method i.e. Normally and Last Known . . .etc.
All safe modes don't work, it stops at mup.sys and restarts the loop.
I've researched this online and it seems to be a bit common though I'd rather get personal help instead of messing up something on my own.


Nooo idea what caused this.
Everything has been functioning 100% normally, and I have no spyware or viruses, to my knowledge.

I'm going to assume the first reply is going to involve the Windows XP Disc so I guess I'll go find that.

And my OS is just normal XP.


~Oni

edit: .........I have no idea if I've installed SP2 or not if you're going to ask, yet there's been an annoying icon there saying I have windows updates to do and have avoided them for >12 months.

Edited by Oniketsoku, 08 September 2007 - 06:57 AM.

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#2
Murray S.

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Howdy:

Not good. The only real fix I have seen for a mups.sys error is a complete reformat and re-install although some have been lucky and got away with a simple repair.

Yep, you will need your XP cd to do either.

Murray
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#3
Oniketsoku

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Still looking for my CD :/

Any alternatives, or any idea what provoked this error?
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#4
Oniketsoku

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Also, does it have to specifically be my CD? Can I borrow someone's?
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#5
Murray S.

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Also, does it have to specifically be my CD? Can I borrow someone's?


Why? Where is your cd?

Normally, as long as you have a legitimate key code, any cd that matches exactly what you already have should work but it would need to be a retail version.

Murray
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#6
Oniketsoku

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Somewhere in my room..haven't used it in a couple years
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#7
Murray S.

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Somewhere in my room..haven't used it in a couple years



Better find it. You WILL need it.

Murray
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#8
Oniketsoku

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Okay.. I'll post back here and ask for solutions when I find it somewhere.

Might be a while :whistling:
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#9
Oniketsoku

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OK, I stopped being lazy and found it.

What do I do now?
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#10
Murray S.

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Boot using your XP cd. Once it starts, you want to go past the first "R" option (Recovery Console) and watch the screen for the Repair option.

Once the repair has finished, you will have to re-install all critical updates and Service Packs.

Murray
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#11
Oniketsoku

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My computer flashes a BIOs screen, then goes straight to the screen asking me how I want to start windows while I have the XP cd in

?_?
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#12
Murray S.

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Is your first boot device in BIOS (setup) set to the cd drive?

Murray
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#13
Oniketsoku

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OK, I just edited the BIOs to boot from the CDROM and I'm in the recovery console now.
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#14
Murray S.

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Boot using your XP cd. Once it starts, you want to go past the first "R" option (Recovery Console) and watch the screen for the Repair option.


What did I say right there?

Murray
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