[lola251]

I am working on a friend's computer - and as much as I want to reload the OS and start them from scratch, I need to clean it up & not destroy anything -- ARGH! Needless to say, I've cleaned off countless other spyware, adware, malware and now I'm stuck. I've run Spybot & Adaware continuously to get it as clean as it is now, but Spybot doesn't find the Winik.sys stuff and Adaware dies upon trying to remove it. The antivirus software is AVG (Free) - which sees the bad file and tries to heal or quarantine it, but then it just keeps coming back. Microsoft Updates have been applied. Any help you could offer would be greatly appreciated. I'll be hammering away at this all evening once I get out of work. Here's my most recent HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:58:27 AM, on 9/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\Ad-Aware2007.exe
C:\WINDOWS\system32\wuauclt.exe
C:\_lois\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Sea...com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.Begin2Sea...com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cbs.sportsline.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.Begin2Sea...com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - _{DD1BCA06-F674-424D-A08E-42DA97C4D5DD} - (no file)
R3 - URLSearchHook: (no name) - _{0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshdjvn.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\System32\vcbheybl.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: Xbrowse Class - {CE7EF827-47CC-48EB-B570-C367F1E1277E} - C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\System32\richedtr.dll
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - AutorunsDisabled - (no file) (HKCU)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O12 - Plugin for ¸æÈ: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/...lesilent610.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://cs5.chat.sc5....v45/yacscom.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {2D76EB71-F632-75E3-529A-0836E1BCB4D8} - http://public.search...52/qpmytsxh.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1189277617890
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab
O18 - Filter hijack: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE

--
End of file - 9485 bytes

Thanks!

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Hello lola 251 and welcome to G2G. A few nasties there, let's get started.

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  

  C:\WINDOWS\System32\pkshdjvn.dll
  C:\WINDOWS\System32\vcbheybl.dll
  C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
  C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
  C:\WINDOWS\System32\richedtr.dll
  C:\WINDOWS\System32\pshwr.exe

  
  
• Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
• Click the red Moveit! button.
• Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
• Close OTMoveIt

*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\_OTMoveIt\MovedFiles\********_******.log
(where "********_******" is the "date_time")

Click "Exit" to close OTMoveIt.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Sea...com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.Begin2Sea...com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.Begin2Sea...com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - _{DD1BCA06-F674-424D-A08E-42DA97C4D5DD} - (no file)
R3 - URLSearchHook: (no name) - _{0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshdjvn.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\System32\vcbheybl.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: Xbrowse Class - {CE7EF827-47CC-48EB-B570-C367F1E1277E} - C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\System32\richedtr.dll
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - AutorunsDisabled - (no file) (HKCU)
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/...lesilent610.cab
O16 - DPF: {2D76EB71-F632-75E3-529A-0836E1BCB4D8} - http://public.search...52/qpmytsxh.cab
O18 - Filter hijack: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot

Now, to make sure there isn't anything else, let's run a couple of scanners to see what it comes up with.

SUPERAntiSpyware Home Edition (free version) - Download - Home Page

1. Install it and double-click the icon on your desktop to run it.
2. It will ask if you want to update the program definitions, click Yes.
3. Under Configuration and Preferences, click the Preferences button.
4. Click the Scanning Control tab.
5. Under Scanner Options make sure the following are checked:

1. Close browsers before scanning
2. Scan for tracking cookies
3. Terminate memory threats before quarantining.
4. Please leave the others unchecked.
5. Click the Close button to leave the control center screen.

6. On the main screen, under Scan for Harmful Software click Scan your computer.
7. On the left check C:\Fixed Drive.
8. On the right, under Complete Scan, choose Perform Complete Scan.
9. Click Next to start the scan. Please be patient while it scans your computer.
10. After the scan is complete a summary box will appear. Click OK.
11. Make sure everything in the white box has a check next to it, then click Next.
12. It will quarantine what it found and if it asks if you want to reboot, click Yes.
13. To retrieve the removal information for me please do the following:

1. After reboot, double-click the SUPERAntispyware icon on your desktop.
2. Click Preferences. Click the Statistics/Logs tab.
3. Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
4. It will open in your default text editor (such as Notepad/Wordpad).
5. Please highlight everything in the notepad, then right-click and choose copy.

14. Click close and close again to exit the program.
15. Save the log information. If needed (still infected) paste this info along with your HijackThis log.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

[racenutalways]

Hello lola 251 and welcome to G2G. A few nasties there, let's get started.

Please download the OTMoveIt by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  

  C:\WINDOWS\System32\pkshdjvn.dll
  C:\WINDOWS\System32\vcbheybl.dll
  C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
  C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
  C:\WINDOWS\System32\richedtr.dll
  C:\WINDOWS\System32\pshwr.exe

  
  
• Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
• Click the red Moveit! button.
• Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
• Close OTMoveIt

*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\_OTMoveIt\MovedFiles\********_******.log
(where "********_******" is the "date_time")

Click "Exit" to close OTMoveIt.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Sea...com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.Begin2Sea...com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.Begin2Sea...com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - _{DD1BCA06-F674-424D-A08E-42DA97C4D5DD} - (no file)
R3 - URLSearchHook: (no name) - _{0199DF25-9820-4bd5-9FEE-5A765AB4371E} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\System32\pkshdjvn.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\System32\vcbheybl.dll
O2 - BHO: Xbrowse Class - {83DC91DB-7896-43E3-B34D-A7D043F16BB1} - C:\Documents and Settings\All Users\Application Data\RDSA\rdsa.dll
O2 - BHO: Xbrowse Class - {CE7EF827-47CC-48EB-B570-C367F1E1277E} - C:\Documents and Settings\All Users\Application Data\x1ff\x1ff.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\System32\richedtr.dll
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\System32\pshwr.exe
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - AutorunsDisabled - (no file) (HKCU)
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/...lesilent610.cab
O16 - DPF: {2D76EB71-F632-75E3-529A-0836E1BCB4D8} - http://public.search...52/qpmytsxh.cab
O18 - Filter hijack: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot

Now, to make sure there isn't anything else, let's run a couple of scanners to see what it comes up with.

SUPERAntiSpyware Home Edition (free version) - Download - Home Page

1. Install it and double-click the icon on your desktop to run it.
2. It will ask if you want to update the program definitions, click Yes.
3. Under Configuration and Preferences, click the Preferences button.
4. Click the Scanning Control tab.
5. Under Scanner Options make sure the following are checked:

1. Close browsers before scanning
2. Scan for tracking cookies
3. Terminate memory threats before quarantining.
4. Please leave the others unchecked.
5. Click the Close button to leave the control center screen.

6. On the main screen, under Scan for Harmful Software click Scan your computer.
7. On the left check C:\Fixed Drive.
8. On the right, under Complete Scan, choose Perform Complete Scan.
9. Click Next to start the scan. Please be patient while it scans your computer.
10. After the scan is complete a summary box will appear. Click OK.
11. Make sure everything in the white box has a check next to it, then click Next.
12. It will quarantine what it found and if it asks if you want to reboot, click Yes.
13. To retrieve the removal information for me please do the following:

1. After reboot, double-click the SUPERAntispyware icon on your desktop.
2. Click Preferences. Click the Statistics/Logs tab.
3. Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
4. It will open in your default text editor (such as Notepad/Wordpad).
5. Please highlight everything in the notepad, then right-click and choose copy.

14. Click close and close again to exit the program.
15. Save the log information. If needed (still infected) paste this info along with your HijackThis log.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report