I purchased a HP/Compaq Presario Desktop model # SR217ONX a couple of months ago.
This is difficult to describe but right out of the box, nearly every time I take an action the PC, such as open programs, documents, cruising/navigating on IE, I hear a whirring sound from the tower. Sort of like it revs up and then idles.
My initial thoughts were this must be normal until I listened to my mothers PC recently that is same make, slightly different model, and there is no whirring sound.
I spoke with HP support from some where on the other side of the world, they are telling me they think I have missing files on the hard drive and that I need to do a recovery on the PC to restore it to the out of box condition.
Before I go through backing up docs and then having to reload all my programs, I am wondering if this sounds like it a reasonable explanation/solution to others.
Thanks for help.