I have a problem with my desktop USB ports. When I try to connect a USB Human Interface Device, a USB Mass Storage Device, or any other, the USB ports do not detect those devices. The problem started last weekend (Sept 8th), my brother was using our Desktop Computer and he noticed a problem with the wireless mouse we use. He told me that the USB port was not detecting the mouse and that he decided to reboot the system. However, Windows XP could not be restarted because one of the system files was corrupted, and we ended having two problems. Since me and my parents had agreed to reinstall Windows XP on our Desktop Computer some time ago, I thought the two problems would be solved by reinstalling Windows XP.
We have a Gateway 500X PC with two internal Hard Drives. Previously, the two Hard Drives had Windows XP. (now, only one of them have Windows and the other is used only for storage). The wireless mouse is a Microsoft Wireless Notebook Optical Mouse.
After I reinstalled Windows XP the problem with the USB ports was not solved. The next step I took was to reinstall the USB drivers: went to Device Manager, uninstalled the USB drivers, and restarted my computer. Then, I tried to connect my wireles mouse but it was not detected.
Yesterday (Sept 10) I found something interesting: I connected the wireless mouse, that we were using on our Desktop Computer, to my laptop and found out that the mouse was malfunctioning. So I took another wireles mouse (I first checked it on my laptop to see if it was OK), and I connected the device to our Desktop Computer. Surprisingly, the USB port detected the mouse but it was only for a moment...then nothing
I have been trying with my MP3 player, Mass Storage Devices but the USB ports do not work
I would really appreciate any help