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Vista has been "logging off" for 12 hours!


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#1
jcfo

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Well, the topic title pretty much says it all. I have Vista on a 6-month-old laptop, and last night the "logging off" screen just stayed there. Not sure what to do, I closed the lid (enabling sleep mode) for the night. This morning, it's still logging off. Hitting the power button or any other key doesn't do anything. It's still plugged in, as I'm afraid to let the battery run down.

Do I just have to be patient? I need it to work today!

Thanks for any help.
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#2
dsenette

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hold the power button in untill the laptop turns off...it seems like something is hung up

once you get it to shutdown...wait a bit...then start it back up

once you get back in...pull up event viewer and see if there are any errors (specifically application hangs) in any of the logs
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#3
jcfo

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Thank you for responding. I was able to shut it off by holding down the power button (I'd tried that already, but I probably wasn't holding it down long enough). I'll check the event viewer and see what's up!
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