[quanmay35]

need help......

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Hi there

Can you give us a bit more info please? In particular:

is this a desktop system or a laptop?
Have you tried using a different mouse, or have you tried using this mouse on a different system? Do the same problems occur?

[Samm]

Hi there

Can you give us a bit more info please? In particular:

is this a desktop system or a laptop?
Have you tried using a different mouse, or have you tried using this mouse on a different system? Do the same problems occur?

[quanmay35]

Desktop, Dell GX 280, only happen when I use excel.
Tried repairing office but same results.
mouse works fine on another machine

[quanmay35]

Desktop, Dell GX 280, only happen when I use excel.
Tried repairing office but same results.
mouse works fine on another machine

Any suggestion guys

[Samm]

OK, when you get this problem, check the status bar (at bottom of Excel window). If you see the word EXT or ADD there, you need to press the F8 key to turn of extended mode & this should solve the problem.

If this isn't the cause of the problem, then check you have updated your anti-virus software & run a full scan. It's possible it could be a macro virus.


If possible, it would be interesting to find out if another mouse causes the same problem on your system. So if neither of the above 2 suggestions work, then see if you can borrow a mouse & see if the same problem occurs.

[dsenette]

also (as a hunch) press the LEFT shift button on your computer (not the right one...the left one)...might have to tap it twice

[quanmay35]

Thanks Guys I will try these option out