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Help, I've got a virus.


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#1
Natalie

Natalie

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;) I've just got this virus on my computer, I think its a trojan: Win32.WinAd.G I dont know how to get rid of it. I've put it through a scan, it detected it, but didnt do anything about it. I can't find the program anywhere on my computer so that I can delete it.
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GM1RLON9\bridge-c8[1].cab <MediaAccX.dll><-- Thats the file name (if thats any help), but I cant find it anywhere, and I don't know what to do. Its already started to slow down the computer, and I only got the virus yesterday. :tazz: Please help. Nat x
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#2
Kat

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We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log here in this thread as a reply

Most of what HijackThis lists will be harmless or even essential, DO NOT delete or modify anything yet! I will check back with you once you have posted the log so I can let you know what to do next!
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#3
Kat

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This thread is being closed due to lack of response from original poster. If you require further assistance, please pm a Moderator or Administrator to re-open this thread. Thank you!
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