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Cannot log off or restart please help

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For some reason I cannot log off my desktop computer or restart it without holding the button down and waiting for it to manually shut off. The desktop PC is on a wireless connection which is networked to our domain, not sure if that would have anything to do with it. Does anyone have any suggestion why it would be doing this? Thanks in advance.
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Mr Freeze

Mr Freeze


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shutting your computer off that way is no good

do the following

start/run/chkdsk /r/click ok...at the command prompt chkdsk cannot run its being used..would you like to schedule press y
restart your computer...once this process is complete it may take 1 or 2 hours depend on the drive allow this to happen

once it completed and your computer restarts ....time defragment the drive

start /run/dfrg.msc/click ok

after defragmenting is complete do a sfc /scannow
it may ask for windows cd

start/run/sfc /scannow/click ok

windows protection will open and run

now run a cleaner


after its done and you restart download uphclean


this will close any registry thats left open causing sytem to hang during shut down

Edited by Mr Freeze, 14 September 2007 - 08:56 AM.

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Any time that Windows is aborted, and the system is forced into "hard shutdown," I find it best to use Last known good configuration... for the very next boot. This will have Windows boot to a saved "snapshot" of itself taken when things were working "right."

To get to Last known good... start the machine, and then begin pressing the F8 key about twice a second. (Not too fast, on some systems that can cause difficuties.)

A black screen with white writing will appear, and one of the lines will be highlighted. Your mouse won't work here. Use the arrow keys of the keyboard to move the highlighting to "Last Known Good Configuration(your settings that worked)" Then press the Enter key. Sometimes, even though you only have one operating system installed, your machine may ask which OS you want to use. If you do only have Windows installed, just press Enter again.

Last known good.. will almost always bring you back to a functional state.
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