I've got a Sony Viao laptop on XP service pack 2, and managed to keep it virus and spyware free ever since new (as far as I'm aware).
About 2 hours ago, for some reason, I decided to try some new anti-spyware - Threatfire, after reading the blurb on the web site, it seemed ok. Now I DON't think that it's bad, I think it's conflicting with software that I already have, because now when I start the laptop, I can type in my password, it displays all the icons on my desktop, then displays a blue screen with a system error message and restarts itself. (The message is very fast so not entirely sure what is says). The problem was caused after the new spyware scan hung in the middle of its first scan, it said it had found 6 hidden spyware on the D drive... I turned it off then on again because it was hanging, and it hasn't worked since.
The reason I don't think it's too bad is because I CAN LOG ON AS A GUEST, and everything works normally. In fact, I'm typing this right now on the said laptop logged in as guest.
I need to log in as myself and go back to a recent system restore point, but it restarts itself before I get a chance! Guest doesn't have administrator rights, so cannot uninstall programs etc.
Now I have the System Recovery Disc, but that would delete everything on my C: drive and take it back to factory delivered state, (and leave the D: drive intact) and it would take me hours to reinstall all the Service Packs and my propietary software. I don't think I've done too much damage to my laptop because I'm typing this on it right now, logged in as guest. Surely I don't need to wipe the whole C: drive and start again?
I can type "cmd" when I log in as guest and get to the DOS prompt.... I can copy all my documents in Documents and Settings to the D: drive at least. Obviously, copying the "Program Files" from the C: to the D: drive wouldn't work, before I did a recovery.
I tried starting in Safe Mode but nothing happened.
So my question is, is there a way to get back to a restore point, or is a complete system recovery the only answer. I think a system recovery is a bit drastic at this stage! However, if there's no other way I'm happy to spend my Sunday afternoon re-loading all my software, even if it takes me hours!
Managed to read the error message now: it says "IRQL_NOT_LESS_OR_EQUAL".
Edited by mrblue, 15 September 2007 - 04:25 PM.