[ScHwErV]

Grazen

Things are looking better already. How are they running?

There is still a little work yet to be done.

Please uninstall Security iGuard from the add/remove programs applet in your control panel.

Security iGuard is a "Spyware remover" of dubious repute, see [url=http://www.spywarewarrior.com/rogue_anti-spyware.htm
this list[/url] of Rogue/Suspect Anti-Spyware Products & Web Sites

Did you install Party Poker on purpose? Sometimes it gets installed without your knowledge. If this is your case, you can uninstall it also.

Since there seem to be a few rogue programs installed, lets see an uninstall list from HiJackThis to be sure we get everything.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Along with that log, note anything in there that you dont recognize.

ScHwErV

[Advertisements]

Ok, here we go.

So far as I can tell, iGuard does not show up in my Add/Remove list.

Yes I installed Party poker.... <--- Is a closet addict...shhh...

Here is the HiJackThis uninstall list.

AccessDirect
Ad-Aware SE Personal
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
BitTorrent 4.0.1
Broadcom Management Programs
ccCommon
Conexant D480 MDC V.9x Modem
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell Support 5.0.0 (630)
Digital Line Detect
EarthLink setup files
Google Gmail Notifier
H&R Block Tax Offer
HijackThis 1.99.1
hp LaserJet 2300 Uninstaller
Intel® Extreme Graphics 2 Driver
Internet Explorer Default Page
Internet Worm Protection
J2SE Runtime Environment 5.0 Update 2
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio GDI+ Patch
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Shockwave Player
Media Access
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
mIRC
Modem Helper
MSN Messenger 7.0
My Way Search Assistant
NetWaiting
Neverwinter Nights
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Originator Express
PartyPoker
PowerDVD 5.1
QuickSet
QuickTime
RealPlayer Basic
SolidPeer
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
SPBBC
Symantec
Symantec Script Blocking Installer
SymNet
Synaptics Pointing Device Driver
Ventrilo
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinMX
WordPerfect Office 12

The only ones that I don't recognize are as follows; Solidpeer, SPBBC, and MediaAccess. The rest look familiar or are programs that I have downloaded or installed on purpose.

Finally, the computer is running much better. However, I am still getting a warning that everytime I open an IE window that it is not secure. As well as pop-ups on both the toolbar and in random windows. Though, they are draztically reduced. I would say one every half hour at most.

Thanks, yet again,

G-Raz

Edited by Grazen, 18 April 2005 - 01:01 PM.

[Grazen]

Ok, here we go.

So far as I can tell, iGuard does not show up in my Add/Remove list.

Yes I installed Party poker.... <--- Is a closet addict...shhh...

Here is the HiJackThis uninstall list.

AccessDirect
Ad-Aware SE Personal
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
BitTorrent 4.0.1
Broadcom Management Programs
ccCommon
Conexant D480 MDC V.9x Modem
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell Support 5.0.0 (630)
Digital Line Detect
EarthLink setup files
Google Gmail Notifier
H&R Block Tax Offer
HijackThis 1.99.1
hp LaserJet 2300 Uninstaller
Intel® Extreme Graphics 2 Driver
Internet Explorer Default Page
Internet Worm Protection
J2SE Runtime Environment 5.0 Update 2
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio GDI+ Patch
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Shockwave Player
Media Access
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
mIRC
Modem Helper
MSN Messenger 7.0
My Way Search Assistant
NetWaiting
Neverwinter Nights
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Originator Express
PartyPoker
PowerDVD 5.1
QuickSet
QuickTime
RealPlayer Basic
SolidPeer
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
SPBBC
Symantec
Symantec Script Blocking Installer
SymNet
Synaptics Pointing Device Driver
Ventrilo
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinMX
WordPerfect Office 12

The only ones that I don't recognize are as follows; Solidpeer, SPBBC, and MediaAccess. The rest look familiar or are programs that I have downloaded or installed on purpose.

Finally, the computer is running much better. However, I am still getting a warning that everytime I open an IE window that it is not secure. As well as pop-ups on both the toolbar and in random windows. Though, they are draztically reduced. I would say one every half hour at most.

Thanks, yet again,

G-Raz

Edited by Grazen, 18 April 2005 - 01:01 PM.

[ScHwErV]

Grazen

Please uninstall the following programs from the Add/Remove Programs Applet in your Control Panel.

SolidPeer
My Way Search Assistant
Media Access

After that, reboot and post a fresh HiJackThis log and let me know how things are going.

PS .. SPBBC is part of your antivirus

ScHwErV

[Grazen]

*shrugs* Anti-Virus.. heh. Well I guess there is another reason that I am sitting on this side and you are sitting on that side.

Here is the latest log.

Logfile of HijackThis v1.99.1
Scan saved at 3:26:45 PM, on 4/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\helper.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\intmonp.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://1stmetro.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {F2D34166-B6BB-4461-9888-F32DB23E7E53} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F2D34166-B6BB-4461-9888-F32DB23E7E53} - (no file) (HKCU)
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c10.cab
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://206.114.198.1...ctiveX/smsx.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks,

G-Raz

[ScHwErV]

Hooray for cleanliness!!

Your log is clean now!!

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

• Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  
• AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  
• SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  
• SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  
• IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  
• CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  
• Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

If you need anything else, feel free to let me know!

ScHwErV

[Grazen]

Thanks so much for all your help. I am still getting various pop-ups and so on. I am going to run the Adware software and see if that helps. If not do you have any suggestions ?


G-Raz

Edited by Grazen, 18 April 2005 - 02:05 PM.

[Grazen]

I am also getting pop-up ads frequently when I am not using IE now. Huge full screen pop-ups advertizing all sorts of thing. They also still pop-up on the tool bar.

Thanks,

Grazen

Edited by Grazen, 18 April 2005 - 03:00 PM.

[ScHwErV]

We are going to download a program called Ad-Aware SE Personal. If you already have Ad-Aware please uninstall it and download this one. Hopefully it can clean some things up.

• Download, install, update, configure, and run Ad-Aware SE Personal 1.05.
  • Download Ad-Aware SE Personal 1.05:
    • Download Ad-Aware SE Personal 1.05.
    • Save aawsepersonal.exe to a convenient location.
  • Install Ad-Aware SE Personal 1.05:
    • Double-click on aawsepersonal.exe to install the program.
    • Follow the default settings for installation.
    • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
  • Update Ad-Aware SE Personal 1.05:
    • Double-click the Ad-Aware SE Personal icon on your desktop.
    • Click "Check for updates now" then click "Connect".
    • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
  • Configure Ad-Aware SE Personal 1.05:
    • Click on the Gear button at the top of the window.
    • Click "General" on the left hand side to display the General Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Automatically save logfile"
      • "Automatically quarantine objects prior to removal"
      • "Safe Mode (always request confirmation)"
      • "Prompt to update outdated definitions" - change to 7 days from the default 14.
  • Click "Scanning" on the left hand side to display the Scan Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
    • "Scan within archives"
    • "Select drives & folders to scan" - select your hard drive(s).
    • "Scan active processes"
    • "Scan registry"
    • "Deep-scan registry"
    • "Scan my IE favorites for banned URLs"
    • "Scan my Hosts file"
  • Click "Advanced" on the left hand side to display the Advanced Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
    • "Move deleted files to Recycle Bin"
    • "Include additional object information"
    • "Include negligible objects information"
    • "Include environment information"
  • Click "Defaults" on the left hand side to display the Default Settings box.
    • Make sure these items have your preferred settings in them.:
    • "Default homepage"
    • "Default searchpage"
  • Click "Tweak" on the left hand side to display the Tweak Settings box.
    • Click the + (plus) sign next to the Log Files section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Include basic Ad-Aware settings in log file"
      • "Include additional Ad-Aware settings in log file"
      • "Include reference summary in log file"
      • "Include alternate data stream details in log file"
    • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Unload recognized processes & modules during scan"
      • "Scan registry for all users instead of current user only"
      • "Obtain command line of scanned processes"
    • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:
      • "Always try to unload modules before deletion"
      • "During removal, unload Explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot"
      • "Delete quarantined objects after restoring"
  • Once you are done with these settings, click "Proceed" to save them.
  • This will take you back to the main screen.
• Run Ad-Aware SE Personal 1.05:
  • Click the "Start" button.
  • Uncheck the "Search for negligible risk entries" entry.
  • Choose the "Use custom scanning options" scan mode.
  • Click the "Next" button.
  • Ad-Aware will begin to scan for malware residing on your computer.
  • Allow the scan to finish.
  • Right-click on any entry in the list and click "Select All" to select the whole list.
  • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.

Report back with a summary of what Ad-Aware finds.

ScHwErV

[Grazen]

Here is the scan log from Ad-Ware. It didn't seem to find anything and I am still getting the pop-ups.

If it means anything, they are coming up even when I am not browsing on IE. And they appear in the toolbar, saying things like "Critical Error" and it's a link to a site for ad-ware or spy-ware software.


Ad-Aware SE Build 1.05
Logfile Created on:Tuesday, April 19, 2005 8:55:45 AM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R39 15.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Tracking Cookie(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R39 15.04.2005
Internal build : 46
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 459480 Bytes
Total size : 1389159 Bytes
Signature data size : 1358772 Bytes
Reference data size : 29875 Bytes
Signatures total : 38701
Fingerprints total : 794
Fingerprints size : 29979 Bytes
Target categories : 15
Target families : 649


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:52 %
Total physical memory:522580 kb
Available physical memory:268036 kb
Total page file size:1275676 kb
Available on page file:1041456 kb
Total virtual memory:2097024 kb
Available virtual memory:2040892 kb
OS:Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Move deleted files to Recycle Bin
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


4-19-2005 8:55:45 AM - Scan started. (Custom mode)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 520
ThreadCreationTime : 4-19-2005 1:48:00 PM
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 584
ThreadCreationTime : 4-19-2005 1:48:02 PM
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 608
ThreadCreationTime : 4-19-2005 1:48:02 PM
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 652
ThreadCreationTime : 4-19-2005 1:48:02 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 664
ThreadCreationTime : 4-19-2005 1:48:02 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k DcomLaunch
ProcessID : 848
ThreadCreationTime : 4-19-2005 1:48:03 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 916
ThreadCreationTime : 4-19-2005 1:48:04 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 1012
ThreadCreationTime : 4-19-2005 1:48:04 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost.exe -k NetworkService
ProcessID : 1084
ThreadCreationTime : 4-19-2005 1:48:04 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost.exe -k LocalService
ProcessID : 1188
ThreadCreationTime : 4-19-2005 1:48:06 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [ccsetmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
Command Line : n/a
ProcessID : 1380
ThreadCreationTime : 4-19-2005 1:48:08 PM
BasePriority : Normal
FileVersion : 103.0.4.3
ProductVersion : 103.0.4.3
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec Settings Manager Service
InternalName : ccSetMgr
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccSetMgr.exe

#:12 [sndsrvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Command Line : n/a
ProcessID : 1448
ThreadCreationTime : 4-19-2005 1:48:08 PM
BasePriority : Normal
FileVersion : 5.4.4.17
ProductVersion : 5.4
ProductName : Symantec Security Drivers
CompanyName : Symantec Corporation
FileDescription : Network Driver Service
InternalName : SndSrvc
LegalCopyright : Copyright 2002, 2003, 2004 Symantec Corporation
OriginalFilename : SndSrvc.exe

#:13 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1464
ThreadCreationTime : 4-19-2005 1:48:08 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:14 [spbbcsvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
Command Line : n/a
ProcessID : 1476
ThreadCreationTime : 4-19-2005 1:48:09 PM
BasePriority : Normal
FileVersion : 1,0,1,47
ProductVersion : 1,0,1,47
ProductName : SPBBC
CompanyName : Symantec Corporation
FileDescription : SPBBC Service
InternalName : SPBBCSvc
LegalCopyright : Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : SPBBCSvc.exe

#:15 [ccevtmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
Command Line : n/a
ProcessID : 1532
ThreadCreationTime : 4-19-2005 1:48:09 PM
BasePriority : Normal
FileVersion : 103.0.4.3
ProductVersion : 103.0.4.3
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

#:16 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 1760
ThreadCreationTime : 4-19-2005 1:48:10 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:17 [msmsgs.exe]
ModuleName : C:\Program Files\Messenger\msmsgs.exe
Command Line : "C:\Program Files\Messenger\msmsgs.exe"
ProcessID : 1868
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

#:18 [helper.exe]
ModuleName : C:\WINDOWS\system32\helper.exe
Command Line : "C:\WINDOWS\system32\helper.exe"
ProcessID : 1876
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal


#:19 [popuper.exe]
ModuleName : C:\WINDOWS\popuper.exe
Command Line : "C:\WINDOWS\popuper.exe"
ProcessID : 1884
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 217
ProductVersion : 1, 0, 0, 217
ProductName : Popuper Application
FileDescription : Popuper Application
InternalName : Popuper
LegalCopyright : Copyright © 2005
OriginalFilename : Popuper.exe

#:20 [hkcmd.exe]
ModuleName : C:\WINDOWS\system32\hkcmd.exe
Command Line : "C:\WINDOWS\system32\hkcmd.exe"
ProcessID : 1900
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal
FileVersion : 3.0.0.3889
ProductVersion : 7.0.0.3889
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2002, Intel Corporation
OriginalFilename : HKCMD.EXE

#:21 [jusched.exe]
ModuleName : C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
Command Line : "C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe"
ProcessID : 1908
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal


#:22 [syntplpr.exe]
ModuleName : C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
Command Line : "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
ProcessID : 1916
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal
FileVersion : 7.10.11 13May04
ProductVersion : 7.10.11 13May04
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : TouchPad Driver Helper Application
InternalName : SynTPLpr
LegalCopyright : Copyright © Synaptics, Inc. 1996-2004
OriginalFilename : SynTPLpr.exe

#:23 [syntpenh.exe]
ModuleName : C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Command Line : "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
ProcessID : 1924
ThreadCreationTime : 4-19-2005 1:48:11 PM
BasePriority : Normal
FileVersion : 7.10.11 13May04
ProductVersion : 7.10.11 13May04
ProductName : Progressive Touch
CompanyName : Synaptics, Inc.
FileDescription : Synaptics TouchPad Enhancements
InternalName : Scrolleroo
LegalCopyright : Copyright © Synaptics, Inc. 1996-2004
OriginalFilename : SynTPEnh.exe

#:24 [dvdlauncher.exe]
ModuleName : C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
Command Line : "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
ProcessID : 1932
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 3.00.0000
ProductVersion : 3.00.0000
ProductName : Cyberlink PowerCinema 3.0
CompanyName : CyberLink Corp.
FileDescription : CyberLink PowerCinema Resident Program
InternalName : CyberLink PowerCinema Resident Program
LegalCopyright : Copyright © 2003 CyberLink Corp.
OriginalFilename : DVDLauncher.EXE

#:25 [dadapp.exe]
ModuleName : C:\Program Files\Dell\AccessDirect\dadapp.exe
Command Line : "C:\Program Files\Dell\AccessDirect\dadapp.exe"
ProcessID : 1940
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal


#:26 [quickset.exe]
ModuleName : C:\Program Files\Dell\QuickSet\quickset.exe
Command Line : "C:\Program Files\Dell\QuickSet\quickset.exe"
ProcessID : 1948
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : QuickSet Application
FileDescription : QuickSet MFC Application
InternalName : direct
LegalCopyright : Copyright © 2001
OriginalFilename : direct.EXE

#:27 [realplay.exe]
ModuleName : C:\Program Files\Real\RealPlayer\RealPlay.exe
Command Line : "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
ProcessID : 1964
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:28 [tfswctrl.exe]
ModuleName : C:\WINDOWS\system32\dla\tfswctrl.exe
Command Line : "C:\WINDOWS\system32\dla\tfswctrl.exe"
ProcessID : 1980
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 1.04.08a
CompanyName : Sonic Solutions
FileDescription : Drive Letter Access Component
LegalCopyright : Copyright © 2004 Sonic Solutions

#:29 [ccapp.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccApp.exe
Command Line : n/a
ProcessID : 1988
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 103.0.4.3
ProductVersion : 103.0.4.3
ProductName : Client and Host Security Platform
CompanyName : Symantec Corporation
FileDescription : Symantec User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2004 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

#:30 [gnotify.exe]
ModuleName : C:\Program Files\Google\Gmail Notifier\gnotify.exe
Command Line : "C:\Program Files\Google\Gmail Notifier\gnotify.exe"
ProcessID : 2004
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Normal
FileVersion : 1.0.24.0
ProductVersion : 1.0.24.0
ProductName : Gmail
CompanyName : Google Inc.
FileDescription : Gmail Notifier
LegalCopyright : Copyright © Google Inc. 2004
OriginalFilename : gnotify.exe

#:31 [gcasserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
ProcessID : 2016
ThreadCreationTime : 4-19-2005 1:48:12 PM
BasePriority : Idle
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Service
InternalName : gcasServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasServ.exe

#:32 [dlg.exe]
ModuleName : C:\Program Files\Digital Line Detect\DLG.exe
Command Line : "C:\Program Files\Digital Line Detect\DLG.exe"
ProcessID : 224
ThreadCreationTime : 4-19-2005 1:48:13 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : BVRP Software TestLine
CompanyName : BVRP Software
FileDescription : Digital Line Detection
InternalName : TestLine
LegalCopyright : Copyright © 2003
OriginalFilename : TestLine.exe

#:33 [intmonp.exe]
ModuleName : C:\WINDOWS\system32\intmonp.exe
Command Line : intmonp.exe
ProcessID : 440
ThreadCreationTime : 4-19-2005 1:48:15 PM
BasePriority : Normal


#:34 [navapsvc.exe]
ModuleName : C:\Program Files\Norton AntiVirus\navapsvc.exe
Command Line : n/a
ProcessID : 1392
ThreadCreationTime : 4-19-2005 1:48:20 PM
BasePriority : Normal
FileVersion : 11.0.9.16
ProductVersion : 11.0.9
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Norton AntiVirus 2005 for Windows 98/ME/2000/XP Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

#:35 [gcasdtserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe"
ProcessID : 1572
ThreadCreationTime : 4-19-2005 1:48:20 PM
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Data Service
InternalName : gcasDtServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasDtServ.exe

#:36 [npfmntor.exe]
ModuleName : C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
Command Line : n/a
ProcessID : 1704
ThreadCreationTime : 4-19-2005 1:48:23 PM
BasePriority : Normal
FileVersion : 11.0.9.16
ProductVersion : 11.0.9
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Firewall Install Monitor
InternalName : NPFMonitor
LegalCopyright : Norton AntiVirus 2005 for Windows 98/ME/2000/XP Copyright © 2004 Symantec Corporation. All rights reserved.
OriginalFilename : NPFMonitor.EXE

#:37 [symlcsvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Command Line : n/a
ProcessID : 2120
ThreadCreationTime : 4-19-2005 1:48:25 PM
BasePriority : Normal
FileVersion : 1, 8, 54, 478
ProductVersion : 1, 8, 54, 478
ProductName : Symantec Core Component
CompanyName : Symantec Corporation
FileDescription : Symantec Core Component
InternalName : symlcsvc
LegalCopyright : Copyright © 2003
OriginalFilename : symlcsvc.exe

#:38 [wdfmgr.exe]
ModuleName : C:\WINDOWS\system32\wdfmgr.exe
Command Line : C:\WINDOWS\system32\wdfmgr.exe
ProcessID : 2228
ThreadCreationTime : 4-19-2005 1:48:28 PM
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: DNSRV(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe

#:39 [wmiprvse.exe]
ModuleName : C:\WINDOWS\system32\wbem\wmiprvse.exe
Command Line : C:\WINDOWS\system32\wbem\wmiprvse.exe -Embedding
ProcessID : 3224
ThreadCreationTime : 4-19-2005 1:48:48 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:40 [alg.exe]
ModuleName : C:\WINDOWS\System32\alg.exe
Command Line : C:\WINDOWS\System32\alg.exe
ProcessID : 3240
ThreadCreationTime : 4-19-2005 1:48:48 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:41 [wmiprvse.exe]
ModuleName : C:\WINDOWS\system32\wbem\wmiprvse.exe
Command Line : C:\WINDOWS\system32\wbem\wmiprvse.exe -Embedding
ProcessID : 368
ThreadCreationTime : 4-19-2005 1:49:11 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : WMI
InternalName : Wmiprvse.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : Wmiprvse.exe

#:42 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\iexplore.exe
Command Line : "C:\Program Files\Internet Explorer\iexplore.exe" -nohome "http://gmail.google.com/gmail"
ProcessID : 1244
ThreadCreationTime : 4-19-2005 1:49:24 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:43 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 2212
ThreadCreationTime : 4-19-2005 1:51:27 PM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking Cookie Object Recognized!
Type : IECache Entry
Data : tom@tribalfusion[2].txt
Category : Data Miner
Comment : Hits:4
Value : Cookie:[email protected]/
Expires : 12-31-2037 7:00:00 PM
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 1



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
42 entries scanned.
New critical objects:0
Objects found so far: 1




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1

9:04:21 AM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:08:35.982
Objects scanned:99695
Objects identified:1
Objects ignored:0
New critical objects:1

Thanks Again for all your help,

Grazen

[ScHwErV]

Lets take a peek at a different log and see if I can see anything in there that may be causing this problem.

Download Silent Runners
Unzip it to a permanent folder.
Start SilentRunners.vbs
When your antivirus is giving an alert, do not block this. Allow the script.
Copy and paste the content of the txtfile you get afterwards in your next reply.

ScHwErV

[Grazen]

Ok Here goes. I DL-ed the Script Runner and here is the file.

"Silent Runners.vbs", revision 35, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\ {++}
"notepad.exe" = "msmsgs.exe" [MS]
"winlogon.exe" = "helper.exe" [null data]
"notepad2.exe" = "popuper.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe" ["Sun Microsystems, Inc."]
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"DVDLauncher" = ""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"" ["CyberLink Corp."]
"Default" = (no data)
"DadApp" = "C:\Program Files\Dell\AccessDirect\dadapp.exe" [null data]
"Dell QuickSet" = "C:\Program Files\Dell\QuickSet\quickset.exe" [empty string]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"RealTray" = "C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe" ["Symantec Corporation"]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}" = "C:\Program Files\Google\Gmail Notifier\gnotify.exe" ["Google Inc."]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = "*Z" (unwritable string)
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{1EBC3533-B289-409F-9924-B84B3F0717D2}" = "AceFTP Context Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\VISICO~1\ACEFTP~1\FTPCntxt.dll" ["Visicom Media Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]


Enabled Wallpaper and Active Desktop:
-------------------------------------

Active Desktop is disabled.

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Tom\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Startup items in "Tom" & "All Users" startup folders:
-----------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Digital Line Detect" -> shortcut to: "C:\Program Files\Digital Line Detect\DLG.exe" ["BVRP Software"]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer - Tom" -> launches: "C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 11
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {CLSID}\(Default) = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {CLSID}\(Default) = "&Google"
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\
-> {CLSID}\(Default) = "Real.com"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\
(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKCU\Software\Microsoft\Internet Explorer\Extensions\
{F2D34166-B6BB-4461-9888-F32DB23E7E53}\
"ButtonText" = "Microsoft AntiSpyware helper"
"MenuText" = "Microsoft AntiSpyware helper"

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}\
"ButtonText" = "PartyPoker.com"
"MenuText" = "PartyPoker.com"
"Exec" = "C:\Program Files\PartyPoker\PartyPoker.exe" ["iGlobalMedia.com"]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------

Thanks,

G-Raz.

Ps- I am in meetings this morning so if I dont respond right away I will jump back on it asap.

[ScHwErV]

Grazen

Please reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Search for these two files. Once you find them, delete them and then empty your recycle bin.

helper.exe
popuper.exe

Then reboot into normal windows and see how things are running.

ScHwErV

[Grazen]

I am not sure how long it would take to tell if they are totally zapped, but so far so good. It's been about 15 minutes and no pop-ups or toolbar alerts.

Me thinks there be no viruses here.


I will let you know if I run into anything. But I wanted to thank you for all your help. I was really bummed about gettin this thing. And you have restored my faith in the almighty computer.

So here is a heartfelt, sincere thank you.

Thank You.

G-Raz

[ScHwErV]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.