[Spike500]

Hi guys, got a problem with a mates computer, not connecting to internet properly, any help much appreciated, all relevent ad-aware checks and that have been completed....heres the log

Logfile of HijackThis v1.99.0
Scan saved at 21:59:38, on 14/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\CePMTray.exe
C:\WINDOWS\system32\scvhost.exe
C:\WINDOWS\system32\Wntsf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\WINDOWS\system32\wuauclt.exe
D:\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {9DB32D2B-B33E-4D60-9CAC-E211D328FD64} - C:\WINDOWS\System32\bddn.dll (file missing)
O2 - BHO: ToolHelper - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} - C:\PROGRA~1\ADVANC~1\Toolbar.dll (file missing)
O2 - BHO: (no name) - {D7F11875-9378-5E80-6DCC-318D26C9465A} - C:\DOCUME~1\PAULRU~1\APPLIC~1\MAGSLO~1\itch inside.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKLM\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [Disk Manager] diskver.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [EPSON Stylus C40 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\System32\E_S36.tmp"
O4 - HKCU\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49...es/dbaccess.exe
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {AAD17958-DBDD-423C-AB51-61483DB7B23B} (UKChatroomsClient.client) - http://www.ukchatroo...Clientv2_40.CAB
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Filter: text/html - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll
O18 - Filter: text/plain - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

As i say, any help greatly appreciated, cheers

Spike

[Advertisements]

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.


O2 - BHO: (no name) - {9DB32D2B-B33E-4D60-9CAC-E211D328FD64} - C:\WINDOWS\System32\bddn.dll (file missing)
O2 - BHO: ToolHelper - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} - C:\PROGRA~1\ADVANC~1\Toolbar.dll (file missing)
O2 - BHO: (no name) - {D7F11875-9378-5E80-6DCC-318D26C9465A} - C:\DOCUME~1\PAULRU~1\APPLIC~1\MAGSLO~1\itch inside.exe

O4 - HKLM\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKLM\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [Disk Manager] diskver.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe

O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe

O18 - Filter: text/html - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll
O18 - Filter: text/plain - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

C:\WINDOWS\System32\bddn.dll
C:\DOCUME~1\PAULRU~1\APPLIC~1\MAGSLO~1<<entire folder
C:\WINDOWS\system32\scvhost.exe<<make sure you get the right one
C:\WINDOWS\system32\Wntsf.exe


Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page

• If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
• After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
• Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
• Once the definitions have been updated:
• Reconfigure Ad-Aware for Full Scan as per the following instructions:
  • Launch the program, and click on the Gear at the top of the start screen.
  • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
    • "Automatically save logfile"
    • Automatically quarantine objects prior to removal"
    • Safe Mode (always request confirmation)
    • Prompt to update outdated confirmation) - Change to 7 days.
  • Click the "Scanning" button (On the left side).
  • Under Drives & Folders, select "Scan within Archives"
  • Click "Click here to select Drives + folders" and select your installed hard drives.
  • Under Memory & Registry, select all options.
  • Click the "Advanced" button (On the left hand side).
  • Under "Shell Integration", select "Move deleted files to Recycle Bin".
  • Under "Log-file detail", select all options.
  • Click on the "Defaults" button on the left.
  • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
  • Click the "Tweak" button (Again, on the left hand side).
  • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
    • "Unload recognized processes during scanning."
    • "Obtain command line of scanned processes"
    • "Scan registry for all users instead of current user only"
  • Under "Cleaning Engine", select the following:
    • "Automatically try to unregister objects prior to deletion."
    • "During removal, unload explorer and IE if necessary"
    • "Let Windows remove files in use at next reboot."
    • "Delete quarrantined objects after restoring"
  • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
  • Click on "Proceed" to save these Preferences.
  • Click on the "Scan Now" button on the left.
  • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
• Close all programs except ad-aware.
• Click on "Next" in the bottom right corner to start the scan.
• Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
• After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.

[coachwife6]

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.


O2 - BHO: (no name) - {9DB32D2B-B33E-4D60-9CAC-E211D328FD64} - C:\WINDOWS\System32\bddn.dll (file missing)
O2 - BHO: ToolHelper - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} - C:\PROGRA~1\ADVANC~1\Toolbar.dll (file missing)
O2 - BHO: (no name) - {D7F11875-9378-5E80-6DCC-318D26C9465A} - C:\DOCUME~1\PAULRU~1\APPLIC~1\MAGSLO~1\itch inside.exe

O4 - HKLM\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKLM\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] Wntsf.exe
O4 - HKLM\..\RunServices: [Disk Manager] diskver.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [Microsoft Windows Updata] scvhost.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] Wntsf.exe

O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe

O18 - Filter: text/html - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll
O18 - Filter: text/plain - {FDCDAF8F-C69A-40F2-8640-22D031C1CF04} - C:\WINDOWS\System32\bddn.dll

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

C:\WINDOWS\System32\bddn.dll
C:\DOCUME~1\PAULRU~1\APPLIC~1\MAGSLO~1<<entire folder
C:\WINDOWS\system32\scvhost.exe<<make sure you get the right one
C:\WINDOWS\system32\Wntsf.exe


Please scan your system with Ad-aware:
Ad-aware SE - Download - Home Page

• If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
• After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
• Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
• Once the definitions have been updated:
• Reconfigure Ad-Aware for Full Scan as per the following instructions:
  • Launch the program, and click on the Gear at the top of the start screen.
  • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
    • "Automatically save logfile"
    • Automatically quarantine objects prior to removal"
    • Safe Mode (always request confirmation)
    • Prompt to update outdated confirmation) - Change to 7 days.
  • Click the "Scanning" button (On the left side).
  • Under Drives & Folders, select "Scan within Archives"
  • Click "Click here to select Drives + folders" and select your installed hard drives.
  • Under Memory & Registry, select all options.
  • Click the "Advanced" button (On the left hand side).
  • Under "Shell Integration", select "Move deleted files to Recycle Bin".
  • Under "Log-file detail", select all options.
  • Click on the "Defaults" button on the left.
  • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
  • Click the "Tweak" button (Again, on the left hand side).
  • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
    • "Unload recognized processes during scanning."
    • "Obtain command line of scanned processes"
    • "Scan registry for all users instead of current user only"
  • Under "Cleaning Engine", select the following:
    • "Automatically try to unregister objects prior to deletion."
    • "During removal, unload explorer and IE if necessary"
    • "Let Windows remove files in use at next reboot."
    • "Delete quarrantined objects after restoring"
  • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
  • Click on "Proceed" to save these Preferences.
  • Click on the "Scan Now" button on the left.
  • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
• Close all programs except ad-aware.
• Click on "Next" in the bottom right corner to start the scan.
• Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
• After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.


Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.