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Norton & email scanning


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#1
Daranare

Daranare

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Hi there

Have had no (apparent) problems with Norton scanning emails using Outlook Express to date. However, have just added second email address on OE and it seems that Norton doesn't scan these for threats. I believe this is the case as don't get the "progress indicator" when sending emails from the second address, but still see this when sending emails from the first. This makes me believe that inbound emails on the second address aren't being scanned either.

I have checked the two OE account settings to each email provider's help pages. Both are set up as each details.

Could this be a Norton problem or an OE problem or to do with port numbers? Is this a known issue that I didn't spot when searching the topics?

Any help appreciated. Thanks.
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#2
Daranare

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Thanks for all your help and advice.....NOT
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#3
sari

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Daranare,

Please remember that we're all volunteers. It's possible that your post got overlooked, it's possible that the people that looked at it did not know the answer. If you don't received help after 3 days, we have a forum called The Waiting Room. You can post there with a link to your original topic; our helpers check that area regularly for posts that have been missed.
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#4
Daranare

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Thanks but no need - got there myself.

Should anyone have a similar situation, then be warned that Norton will only scan emails which come and go on default ports 110 & 25. Basically they cannot scan emails where the email provider uses SSL protocol.
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