Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

bios error 4096

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I had issues with malware (aurora in particular). After cleaning the system (with Geekstogo help) everything was great again. I then proceded to update my system to SP2. Upon rebooting, I get the error:

"Windows could not start because the following file is missing or corrupt: \windows\inf\biosinfo.inf

You can attempt to repair this file by starting Windows setup using the original Setup CD-Rom.
Select 'r' at the first menu screen to start repair."

Upon booting, though, the CD is never read. According to the microsoft website, this problem is caused by third party virus protection software. Entirely possible as I just installed Ewido during the cleanup of the malware. The fix according to the microsoft site is to cancel installation, boot normally, remove the third party program, then retry the upgrade. The problem here is that I do not have the option to cancel the upgrade (as far as I can tell).

Any guidance would be greatly appreciated.


  • 0




    Tech Moderator

  • Retired Staff
  • 9,285 posts
you say...

Upon booting, though, the CD is never read.

no antivirus will stop you from booting from the cd drive...they don't even load until windows is loaded

make sure the bios is set to boot from the cd drive first...if it is and it still won't boot from the cd drive...then the cd drive is probably bad...try swapping to a known good cd drive
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP