[ande3295]

When attempting to join an online game, it says "unable to join." I've tried microsoft tech support and also through my qwest dsl tech support. They've told me it is a port issue. They told me port fowarding might be a solution. I have no idea what this is, or how to apply it. Any help would be greatly appreciated. Thanks.

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are you using a firewall?

are you using a broadband router?

[gerryf]

are you using a firewall?

are you using a broadband router?

[ande3295]

no router, just a dsl modem to the computer. firewall is the windows xp firewall, but i've added the game to the exceptions.

[gerryf]

with no router, port forwarding is not the issue

disable the windows firewall and see if that works. I know you added it, just see if it makes a difference/

[ande3295]

yeah, tried that, same results.

[gerryf]

Who are you playing on line? (I have no idea what the game you have is).

Is this a person to person game? Multiplayer online game?

Has it ever worked before?

[ande3295]

this is an online multiplayer game through the msn gaming zone. it worked when i was using a dialup connection, that is why i suspect my dsl modem. the microsoft tech support says the proper ports may not be open. if that is the case, i don't know how to open said ports.

[gerryf]

dsl modem model number?

[ande3295]

Arescom NetDSL 800 provided by MSN.

Edited by ande3295, 15 April 2005 - 02:49 PM.

[gerryf]

i see nothing in the manual that would prevent this from working.

Did you try these: (man this is an old game)

http://www.support.m....com/?id=268811

http://www.support.m....com/?id=819836

[ande3295]

yeah, i've seen that stuff before. from what i can tell it is an issue with the proper ports not being open. however, i don't know how to manually open ports. any thoughts on that? yes, the game is old, but is a classic.

Edited by ande3295, 15 April 2005 - 03:04 PM.

[gerryf]

if no firewall exists, and no router exists, your ports should be open.

do a reverse trace here and tell me the results

[ande3295]

a reverse trace? you mean like pcflank.com or what? i don't think i know how to do that.

[gerryf]

http://mvps.org/nibb...TraceRoute.html

[ande3295]

Testing the network route from EASYNEWS.COM to 63.231.166.172...
Started on Friday April 15th, 2005 at 23:39:05 GMT (1113633545)

HOST LOSS RCVD SENT BEST AVG WORST
ge2-8-1000m.sw1.easynews.com 0% 10 10 0.37 0.49 0.66
ae0-4000m.core-02.phx1.puregig.net 0% 10 10 0.40 11.89 114.41
65.118.182.85 0% 10 10 0.48 0.59 0.99
205.171.129.89 0% 10 10 1.03 1.13 1.35
205.171.205.65 0% 10 10 46.32 46.41 46.57
205.171.128.34 0% 10 10 46.19 46.32 46.54
207.225.140.98 0% 10 10 46.55 46.94 47.25
??? 100% 0 10 0.00 0.00 0.00
63-231-166-172.mpls.qwest.net 10% 9 10 184.86 187.09 191.43

The router most likely responsible for your slow downloads in owned by qwest.net.


THERE IS NOTHING WE CAN DO TO SPEED UP YOUR CONNECTION TO EASYNEWS.COM

You can re-route your traffic in an attempt to increase speed and decrease latency.

The table above shows the route that packets take from us to you. If you are experiencing slow downloads from EasyNews, the problem is usually caused by an overloaded router along that route.

Hosts that contain "???" are routers that are filtering ICMP packets. This filtering process sometimes provides an inaccurate traceroute report. Since these routers are filtering packets our trace program will show 100% packet loss, this is normal and does not indicate a bad router.

If you have any questions, talk to us.


Testing the bandwidth from EASYNEWS.COM to you (63.231.166.172)...
Started on Friday April 15th, 2005 at 23:39:16 GMT (1113633556)


532499 bytes were transferred to your computer in 18.10 seconds. Your max throughput is 29.42 KB/sec.