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Modem Help


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#1
Killing Loneliness

Killing Loneliness

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I have Windows XP and a model 6100 modem, the DSL light is always blinking.

The ISP (Verizon) said that there was no problem the thing is it only works when I'm on the phone and then somtimes after. but out of nowhere it stops. They just sent the modem out and I'd assume that there would be no problem.

I've also been getting freaky pop-ups and I read it could have something to do with it.

Please Help :)
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#2
dsenette

dsenette

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well...for the freaky popups:

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..


for the other portion of the problem....see if your ISP will send you out some new DSL filters...if they won't you should be able to get them at a computer store for rellatively cheap
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