At work, we use Micros as our POS. Recently, we in IT put on our happy faces when we got word of new Micros Servers coming our way! The servers are here and we are to go live in November with the updated software. Until then, we've been prepping for the big day. Part of our preperation is to test the backups.
On a Server 03 system, we have a new external SCSI IBM Ultrium 3 Tape Drive. We married the drive with Ultrium 3 Tapes. The problem is that we can't get windows to accept the tapes. For some strange reason, it thinks they are all write protected, but they aren't!
When we go into Computer Management, we can see the tape under "Removable Storage" under "Media". The Windows backup program is set up to pull new media from the "Free Media" Pool. When we drag the tape from "Media" to the "Free Media" Pool, a message appears asking if we'd like to make the tape free. We are warned that doing so will erase any data already on the tape. These are new tapes so we say "Yes" to add the tape to the "Free Media" pool. Then, a message appears stating that the tape is write protected.
I've googled every search term I can think of and can't seem to find an answer to this one. On one page's listed Meta Tags, I can see that someone else had this exact problem. That page, hower, can't be reached at the momet (the server is down according to the error page I wound up at).
Note: The tape that came with the drive was initially setup as a daily backup. We used the same tape over and over until the new ones came in. That tape worked just fine. It's the new tapes, also from IBM, that we can't get to work.
Do any of you have any suggestions?