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My computer turns off when it starts


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#1
FIG

FIG

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My computer latley is bugging me. Everytime I turn it on 2 seconds later it shuts off and goes to a blue screen. Sometimes it will do this 4 or 5 times in a row. Please can someone help me as i am completely stumped. I am running xp on an emachines computer.
Many Thanks in advance
Martin
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#2
Hemal

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welcome Martin

lets take a look on whats running on your machine, where going to use a free diagnostics tool called HiJackThis, that can be found in my signature, please close all open windows and other programs, run the program and post a log on, then we can go from there <_<

DO NOT delete any of the stuff that apperes after you scan your computer, most of the stuff is either harmless or essential to your computer
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#3
FIG

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Ok this is what i got from the scan:

Logfile of HijackThis v1.97.7
Scan saved at 09:46:28, on 01/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\eScan\helperservice.exe
C:\PROGRA~1\eScan\AVKWCTL.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\PROGRA~1\eScan\TRAYSSER.EXE
C:\PROGRA~1\eScan\avkserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mHotkey.exe
C:\PROGRA~1\eScan\TRAYICOS.EXE
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\program files\altnet\points manager\points manager.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\PROGRA~1\eScan\MAILDISP.EXE
C:\Program Files\Save\Save.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\eScan\SPOOLER.EXE
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Martin Rozee\My Documents\Applications\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.co.uk
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [MailScan Dispatcher] "C:\Program Files\eScan\LAUNCH.EXE"
O4 - HKLM\..\Run: [eScan Updater] C:\PROGRA~1\eScan\TRAYICOS.EXE /App
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [WeatherCast] C:\Program Files\WeatherCast\Weather.exe /q
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Money Viewer (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Broken Internet access because of LSP provider 'mwtsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.co.uk
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{4D4ED3D8-7BB1-4E15-AA5D-6626E46A5B85}: NameServer = 194.168.4.100 194.168.8.100
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#4
admin

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Look in add/remove programs under control panel and uninstall Gator, or Claria if found. We also highly recommend removing BearShare and Kazaa, both are known to contain spyware in their basic installation.

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{4D4ED3D8-7BB1-4E15-AA5D-6626E46A5B85}: NameServer = 194.168.4.100 194.168.8.100

Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINDOWS\System32\P2P Networking\ <- this folder
C:\program files\altnet\points manager\ <- this folder
C:\Program Files\Common Files\CMEII\ <- this folder
C:\Program Files\Save\ <- this folder
C:\Program Files\Common Files\GMT\ <- this folder
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe <- this file

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<
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#5
FIG

FIG

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This is the scan that i did after fixing what you telled me

Logfile of HijackThis v1.97.7
Scan saved at 20:27:01, on 01/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\eScan\helperservice.exe
C:\PROGRA~1\eScan\AVKWCTL.EXE
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\PROGRA~1\eScan\avkserv.exe
C:\PROGRA~1\eScan\TRAYSSER.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\mHotkey.exe
C:\PROGRA~1\eScan\TRAYICOS.EXE
C:\PROGRA~1\eScan\MAILDISP.EXE
C:\PROGRA~1\eScan\SPOOLER.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Martin Rozee\My Documents\Applications\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.co.uk
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [MailScan Dispatcher] "C:\Program Files\eScan\LAUNCH.EXE"
O4 - HKLM\..\Run: [eScan Updater] C:\PROGRA~1\eScan\TRAYICOS.EXE /App
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [WeatherCast] C:\Program Files\WeatherCast\Weather.exe /q
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Money Viewer (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Broken Internet access because of LSP provider 'mwtsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.co.uk


I hope that this sorted the problem 4 me
Many thanks
Martin <_<
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#6
admin

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Please Download LSPFix from http://www.cexx.org/lspfix.htm and Run the Program. Disconnect from the Internet and close all Internet Explorer Windows. Check the "I know what I'm doing" Button and remove all traces of mwtsp.dll. Reboot.
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