Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows XP Pro shutdown Start-Restart Loop! Can't get to deskt

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts
I'm running Windows XP Pro on a Compaq Presario V5000. Recently had a bunch of spyware and other things. Tried to remove them with Spy-Bot, AVG, Windows Defender. Finally used etrend Housecall and restarted the computer and now I'm in a start-restart loop.

The computer comes 1st to the Windows Log On screen - its not done that since I first turned the computer on.
Because there is no password, I click OK.
Windows begins to start and the wallpaper comes up.
Then Windows immediately shuts down.
Cannot get to the desktop.
Same thing happens in Safe Mode.

To be clear -- this computer I'm using to access the forum is NOT the computer that has the problem
To be clear -- the problem computer CANNOT get to the desktop in either Normal Mode or Safe Mode. I cannot run programs from the desktop. I cannot access the internet.

I have run Windows XP non-destructed reinstall but that hasn't worked.

Please help.

  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP