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Unable to install any update


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#1
BoggedDown

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Hi all,

I am unable to install any update through the IE 'Update windows' option. It always ends with the pop-up window saying "Following updates were not installed" (See attachment). I have to install the update manually by looking up the KBxxx number on the site, downloading it and running it from the saved location.
Would be MUCH nice if the automated update worked.
Had some discussions with the MS executive...in the course of which he advised me to disable all non-MS services entries from MSconfig..didnt work. Gave me a batch file...didnt work. Disabled Zonealarmand then tried...no luck. He then told me to uninstall Zonealarm as there could be compatibility issues....hey i paid 60$ for the Zonealarm package, it had better be compatible.

Suggestions anyone?????
Please.........

Attached Thumbnails

  • error.jpg

Edited by BoggedDown, 27 September 2007 - 09:38 AM.

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#2
Retired Tech

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Copy and paste each of these into the run box and press enter after each one, you will get a success box for some of them, so wait ten seconds between each one

regsvr32 wuapi.dll

regsvr32 wuaueng1.dll

regsvr32 wuaueng.dll

regsvr32 wucltui.dll

regsvr32 wups2.dll

regsvr32 wups.dll

regsvr32 wuweb.dll

Try Microsoft Update
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#3
BoggedDown

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Hi Keith,

Thanks for your attention. As you said, i got a success message for each dll. But still the problem exists.
In my post i had mentioned something about a batch file, i am listing the contents of the file here:
________________________________________________________________________________
:
REM Windows Update FIX
REM Created by Negster22 12-6-05
REM V1.03 1-18-06 Updated to rename catroot2 folder and registered wups2.dll and msxml.dll
:
::Clears out proxy cache, places Windows Update sites in the Trusted Zone, places Windows Update sites in the exception list of IE Popup Blocker
::Starts all dependent services, registers required DLLS, empty the windows updates temporary folder, and deletes BITS pending download queue
:
REM start /w regedit.exe /s Ad-trusted.reg
cd \
color 0e
Rem Clear out proxy cache
proxycfg -d
REG QUERY "HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings" /v Security_HKLM_only | find /i "Security_HKLM_Only" | find "1"
GOTO CONTROL%ERRORLEVEL%
:CONTROL0
REM MODIFY GLOBAL MACHINE SETTINGS
color 1f
REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\update" /V http /t REG_DWORD /D 2 /F
REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\update" /V https /t REG_DWORD /D 2 /F
REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\windowsupdate" /V http /t REG_DWORD /D 2 /F
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\update.microsoft.com" /v http /t REG_DWORD /D 2 /f
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\update.microsoft.com" /v https /t REG_DWORD /D 2 /f
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\windowsupdate.com" /v http /t REG_DWORD /D 2 /f
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\windowsupdate.microsoft.com" /v http /t REG_DWORD /D 2 /f
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\download.microsoft.com" /v http /t REG_DWORD /D 2 /f
:Allow popups from the following Windows Update sites in Internet Explorer
reg add "HKLM\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.microsoft.com /t REG_BINARY /f
reg add "HKLM\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.download.microsoft.com /t REG_BINARY /f
reg add "HKLM\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.windowsupdate.com /t REG_BINARY /f
reg add "HKLM\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.windowsupdate.microsoft.com /t REG_BINARY /f
GOTO CONTINUE
:CONTROL1
REM MODIFY LOCAL USER SETTINGS
color 5b
:Add Windows Update sites to the Trusted Zone of Internet Explorer (if Security_HKLM_only is not set, use HKCU)
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\update" /V http /t REG_DWORD /D 2 /F
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\update" /V https /t REG_DWORD /D 2 /F
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoft.com\windowsupdate" /V http /t REG_DWORD /D 2 /F
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\update.microsoft.com" /v http /t REG_DWORD /D 2 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\update.microsoft.com" /v https /t REG_DWORD /D 2 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\windowsupdate.com" /v http /t REG_DWORD /D 2 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\windowsupdate.microsoft.com" /v http /t REG_DWORD /D 2 /f
reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\download.microsoft.com" /v http /t REG_DWORD /D 2 /f
:Allow popups from the following Windows Update sites in Internet Explorer
reg add "HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.microsoft.com /t REG_BINARY /f
reg add "HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.download.microsoft.com /t REG_BINARY /f
reg add "HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.windowsupdate.com /t REG_BINARY /f
reg add "HKCU\Software\Microsoft\Internet Explorer\New Windows\Allow" /v *.windowsupdate.microsoft.com /t REG_BINARY /f
:CONTINUE
:Stop the Windows Update and BITS service while applying fixes
Net stop WuAuServ
Net stop BITS
:Register required DLLs
regsvr32 /s wuapi.dll
regsvr32 /s wups.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wuweb.dll
regsvr32 /s jscript.dll
regsvr32 /s atl.dll
regsvr32 /s softpub.dll
regsvr32 /s msxml3.dll
:Added next two DLLs in v1.03
regsvr32 /s wups2.dll
regsvr32 /s msxml.dll
regsvr32 /s qmgr.dll
regsvr32 /s qmgrprxy.dll
:
::Clear all the pending downloads from BITS & let BITS recreate qmgr0.dat and qmgr1.dat
cd %ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader
del *.* /Q
:
: Rename the Catroot2 directory, since it is automatically recreated by Windows
:
net stop cryptsvc
IF EXIST %systemroot%\system32\catroot2 attrib -r -s -h %systemroot%\system32\catroot2
REM Make allowances for the fix having been run more than once. Check if the dir was already renamed in prior run
IF EXIST %systemroot%\system32\oldcatroot2 rmdir /Q /S %systemroot%\system32\oldcatroot2
IF EXIST %systemroot%\system32\catroot2 ren %systemroot%\system32\catroot2 oldcatroot2
:
cd %WINDIR%
::See if temp dir exists from previous execution of script, and delete if it does (XP & 2000)
IF EXIST Sdold rmdir /Q /S Sdold
:Clear old data but save Windows Update temp dir
attrib -r -h -s SoftwareDistribution
ren SoftwareDistribution Sdold
:
:Stop and start the Automatic Update service, so it will recreate the temp folder
Net start WuAuServ
Net stop WuAuServ
:
:Now restore Update History file from backup
attrib -r -h -s SoftwareDistribution
mkdir %WINDIR%\SoftwareDistribution\DataStore
copy %WINDIR%\Sdold\DataStore\DataStore.edb %WINDIR%\SoftwareDistribution\DataStore\
:
:Now restore EventsLog file from backup
COPY /y %WINDIR%\Sdold\ReportingEvents.log %WINDIR%\SoftwareDistribution\
:
:Restart automatic updates service. Start all other dependent services and set to automatic startup. Set the following services to autostart
:Background Intelligent Transfer Service (BITS), Automatic Updates (WuAuServ), Event Log (EventLog), Cryptographic Services (CryptSvc), :Remote Procedure Call (RpcSs)
:
Net start WuAuServ
sc config WuAuServ start= auto
::Set to automatic
::Start Background Intelligent Transfer Service
Net start BITS
::Set BITS to manual
sc config BITS start= demand
::Start Event Log Service
Net start EventLog
sc config EventLog start= auto
::Start Cryptographic Services
Net start CryptSvc
sc config CryptSvc start= auto
::Turn on Remote Procedure Call Service
Net start RpcSs
sc config RpcSs start= auto
:EXIT
________________________________________________________________________________
________

I noticed that those DLLs you mentioned were in the batch file, still i did as you said, i thought maybe doing only the juicy part and not the whole lot could make a difference.....but no. The updates still elude me.
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#4
Retired Tech

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BITS would be better enabled, mine won't update unless it is on

If you can download and install them manually, it is logically something tied to Windows Update

There is a way of cleaning out the update logs

Also removing the active x controls for Microsoft / Windows update should cause it to re-install those bits
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#5
BoggedDown

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BITS startup is 'Automatic' and is status is 'started'.

Just tell me what else to do!!!

What bugged me the last time i tried updating was that it used to download all the updates but just wouldnt install them!

Edited by BoggedDown, 27 September 2007 - 09:54 AM.

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#6
Retired Tech

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Run disc clean up, click view files, delete the WU update class and the MU update class

Delete the genuine advantage and Office genuine advantage (if installed)

Restart the PC, check BITS, automatic updates and cryptographic services are started

If you click update history at Microsoft Update, does it show any which are downloaded, ready to install
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#7
The Skeptic

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Download Dial-a-Fix. Use the link in my signature. Run it, click fix windows updates. Somw options will be checked automatically. Click Go. Before you use the program read about it in the same link.
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#8
Alan_B

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Hi

Is it worth trying again, but with other applications shut down - and especially with Bit Torrents switched off.

Sometimes installations go wrong for the least of excuses !

Alan_B
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