[samboo1]

I got a music player a while ago, with some free software, that lets me put mp3's onto the music player. I only just tried to install it today. When I clicked to install it, it said 100% and everything, but then just went off screen. When I went to open the program, I jsut got a egg timer and then nothing even opened. So I tried to uninstall it, in the add or remove programs, and it says one of the files is corrupt and so it wont uninstall. I tried to delete the folder from program files, but it says it's in use when it's not even open. When I do try and open the program, it doesnt open but my computer goes really slow and my internet doesnt work either. It wont even let me the restart the computer, I just have to turn it on and off.
I want to know how to either get it to work (which would be the best thing) or how to uninstall it completley.

Thanks in advance.

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I would try and do a full install again, and then try an uninstall.

[jaxisland]

I would try and do a full install again, and then try an uninstall.

[samboo1]

I already tried that, each time I try to install again, it does the same thing over and over, but never uninstalls.

[anzenketh]

Samboo,

What is the name of the Music Player that you are trying to install?

~Tuxmaster.

[samboo1]

The actual music player I want to add music to? I dont actually know, all I know is that it's Philips and I got the software (Musicmatch Jukebox) with it.

Edited by samboo1, 07 October 2007 - 11:54 AM.

[anzenketh]

First things first lets get the files re associated so we can correctly install it.

To do that you do nothing other then to just install the program over itself. It will overwrite the files that it needs and you might get a complete installation.

[samboo1]

Right ive just done that, nothing new.

[anzenketh]

Samboo,

I would go out and get a new copy of music match jukebox here.
Uninstall it reinstall it.

[samboo1]

I will use that thanks, but I did say the program wont let me uninstall it...

[anzenketh]

Sorry Short term memory and not reviewing.

Just install it then.

*blushes for making a silly mistake*

[samboo1]

Tried that but for some reason it's not got an option to let me put music on my music player which is why I wanted it in the first place. I dont think im so bothered about getting it to work now I just want it off my computer, but it says there's files corrupt when I try and uninstall.

[anzenketh]

samboo1,

Go ahead and give Windows Installer cleanup utility a try.

http://support.microsoft.com/kb/290301

[samboo1]

Thanks for showing me that program, ill defo keep it for future programs. But musicmatch isnt on the list of programs to remove?

[anzenketh]

samboo1,

I will need to do a bit of research on this. Me or somone elce will get back to you on this.

[anzenketh]

Thank you for waiting. Is yahoo Music match jukebox listed in add/remove programs?